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Help Desk
Help Desk Software Market Share
Number of Technologies
92
The global market size of the Help Desk industry is 402,847 companies, and there are 83 companies producing Help Desk technologies.
Datanyze helps you reach more than 8,814 contacts that are using Help Desk , including GOV.UK Amazon Walmart
Top Help Desk Technologies
Gorgias has the top spot for best Help Desk by market share. Followed by Zoho Desk and Zendesk Help Desk
1
Gorgias
2
Zoho Desk
3
Zendesk Help Desk
4
Zendesk Web Widget
5
Zoho Support
Top Technologies
What is help desk software?
Help Desk Software provides centralized information and support service to handle a company’s internal or external queries and operational problems about IT-related processes, policies, systems and usage.
These are the top industries using Help Desk Software and tools
Largest companies using help desk software
Help Desk market share table
Ranking | Technology | Vendor | Companies Using | Market Share |
|---|---|---|---|---|
| 1 |  Gorgias Gorgias is a help desk built for Shopify. Gorgias empowers merchants to manage all their customer support in one place: email, chat, phone & social me... More |  | 202,700 | 36.06% |
| 2 |  Zoho Desk Zoho Desk is context-aware customer service software. |  | 152,382 | 27.10% |
| 3 |  Zendesk Help Desk Zendesk is a customer service solution that is designed to be beautifully simple, and is used by many of the world's largest organizations to provide ... More |  | 70,264 | 12.50% |
| 4 |  Zendesk Web Widget Web Widget API. The Web Widget API is a JavaScript API for controlling the display and data passed to the Web Widget. The Web Widget embeds Zendesk fu... More | | 54,879 | 9.76% |
| 5 |  Zoho Support Zoho Support is a context-aware customer service and help desk software platform offered by Zoho that enables organizations to manage and prioritize c... More | | 45,218 | 8.04% |
| 6 |  Freshdesk Freshdesk is a cloud-based customer support platform developed by Freshworks that enables businesses of all sizes to manage and resolve customer servi... More |  | 6,915 | 1.23% |
| 7 |  Reamaze Reamaze is a help desk platform with chat, social, SMS, FAQ, and email functionality. |  | 5,977 | 1.06% |
| 8 |  LiveAgent Live Agent is a multi-channel, interactive customer service software. |  | 3,455 | 0.61% |
| 9 |  Help Scout Help Scout is a customer support platform by Help Scout Inc. that provides a shared inbox and collaboration tools for support teams to manage email an... More |  | 3,297 | 0.59% |
| 10 |  54kefu 54kefu offers Professional online customer service system - website customer service, traffic statistics. | 2,535 | 0.45% |
Similar Categories
Which tools and technologies are the most popular in the Help Desk category?
What are the largest companies that are using Help Desk tools?
'What are the top companies and technologies in the Help Desk field?
What are the newest tools and technologies in the Help Desk field?
What categories are similar to the Help Desk industry?
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