crystals

Find Contacts

Get 10 Free Leads on us

Use our Chrome Extension & instantly connect with prospects

Homepage  >  Market Share  > 

Help Desk

Help Desk Software Market Share

Number of Technologies

93

The global market size of the Help Desk industry is 271,553 companies, and there are 75 companies producing Help Desk technologies.


Datanyze helps you reach more than 13,061 contacts that are using Help Desk , including Walmart Amazon Shell

Find Contacts

Top Help Desk Technologies

Gorgias has the top spot for best Help Desk by market share. Followed by Zendesk Help Desk and Zendesk Web Widget

1

Gorgias

2

Zendesk Help Desk

3

Zendesk Web Widget

4

Zoho Desk

5

Zoho Support

Top Technologies

crystals

What is help desk software?

Help Desk Software provides centralized information and support service to handle a company’s internal or external queries and operational problems about IT-related processes, policies, systems and usage.

These are the top industries using Help Desk Software and tools

Largest companies using help desk software

Walmart

Find Contacts

Amazon

Find Contacts

Shell

Find Contacts

Apple

Find Contacts

Help Desk market share table

Ranking

Technology

Vendor

Companies Using

Market Share

1
Gorgias's logo
Gorgias

Find Contacts

146,138
39.04%
2
Zendesk's logo
Zendesk

Find Contacts

75,761
20.24%
3
Zendesk's logo
Zendesk

Find Contacts

61,727
16.49%
4
Zoho's logo
Zoho

Find Contacts

30,723
8.21%
5
Zoho's logo
Zoho

Find Contacts

29,855
7.98%
6

Find Contacts

7,999
2.14%
7
Freshworks's logo
Freshworks

Find Contacts

6,041
1.61%
8
Quality Unit's logo
Quality Unit

Find Contacts

2,431
0.65%
9
osTicket's logo
osTicket

Find Contacts

2,326
0.62%
10
Reamaze's logo
Reamaze

Find Contacts

2,155
0.58%
See More

Similar Categories

Your Questions, Our Answers

Get Free Access to Help Desk Software.

Which tools and technologies are the most popular in the Help Desk category?

There are 93 tools and technologies available in the Help Desk category

What are the largest companies that are using Help Desk tools?

The largest companies using Help Desk tools are: Walmart, Amazon, Accenture, Volkswagen, DHL International...See More

'What are the top companies and technologies in the Help Desk field?

The top companies and technologies in the Help Desk are: Walmart, Amazon, Shell, Gorgias, Zendesk Help Desk, Zendesk Web Widget, Apple, U.S. Department of Veterans Affairs, Zoho Desk, Zoho Support, 54kefu...See More

What are the newest tools and technologies in the Help Desk field?

The newest tools and technologies in the Help Desk arena are: Monitorpack Guard, Knova, Polar Help Desk, ACANOTION Help Desk, ManageEngine ServiceDesk Plus MSP, Tracker Suite, Zinergy, Spiceworks Help Desk, Help Desk Migration Services, IP Scanner...See More

What categories are similar to the Help Desk industry?

Categories similar to the Help Desk industry are: Contact Center Solutions, Customer Communication Management, Customer Experience Management, Customer Feedback Management, Customer Self-Service, Live Chats, Other Customer Service Software...See More