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Help Desk
Help Desk Software Market Share
Number of Technologies
90
The global market size of the Help Desk industry is 270,391 companies, and there are 82 companies producing Help Desk technologies.
Datanyze helps you reach more than 11,204 contacts that are using Help Desk , including Walmart Amazon Apple
Top Help Desk Technologies
Gorgias has the top spot for best Help Desk by market share. Followed by Zendesk Help Desk and Zendesk Web Widget
1
Gorgias
2
Zendesk Help Desk
3
Zendesk Web Widget
4
Zoho Desk
5
Zoho Support
Top Technologies
What is help desk software?
Help Desk Software provides centralized information and support service to handle a company’s internal or external queries and operational problems about IT-related processes, policies, systems and usage.
These are the top industries using Help Desk Software and tools
Largest companies using help desk software
Help Desk market share table
Ranking | Technology | Vendor | Companies Using | Market Share |
|---|---|---|---|---|
| 1 |  Gorgias Gorgias is a help desk built for Shopify. Gorgias empowers merchants to manage all their customer support in one place: email, chat, phone & social me... More |  | 154,462 | 40.49% |
| 2 |  Zendesk Help Desk Zendesk is a customer service solution that is designed to be beautifully simple, and is used by many of the world's largest organizations to provide ... More |  | 69,184 | 18.13% |
| 3 |  Zendesk Web Widget Web Widget API. The Web Widget API is a JavaScript API for controlling the display and data passed to the Web Widget. The Web Widget embeds Zendesk fu... More | | 54,307 | 14.24% |
| 4 |  Zoho Desk Zoho Desk is context-aware customer service software. |  | 43,056 | 11.29% |
| 5 |  Zoho Support Zoho Desk is context-aware customer service software that helps you put your customers at the heart of the company. | | 30,307 | 7.94% |
| 6 |  Freshdesk Freshdesk is a cloud-based customer support platform that was founded with the mission of enabling companies of all sizes to provide great customer se... More |  | 6,427 | 1.68% |
| 7 |  54kefu 54kefu offers Professional online customer service system - website customer service, traffic statistics | 6,297 | 1.65% | |
| 8 |  Reamaze Reamaze is a help desk platform with chat, social, SMS, FAQ, and email functionality. |  | 3,119 | 0.82% |
| 9 |  LiveAgent Live Agent is a multi-channel, interactive customer service software. |  | 2,428 | 0.64% |
| 10 |  osTicket osTicket is an open source support ticket system. |  | 2,365 | 0.62% |
Similar Categories
Which tools and technologies are the most popular in the Help Desk category?
What are the largest companies that are using Help Desk tools?
'What are the top companies and technologies in the Help Desk field?
What are the newest tools and technologies in the Help Desk field?
What categories are similar to the Help Desk industry?
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