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Help Desk

Help Desk Software Market Share

Number of Technologies

94

The global market size of the Help Desk industry is 93,772 companies, and there are 75 companies producing Help Desk technologies.


Datanyze helps you reach more than 13,973 contacts that are using Help Desk , including Amazon.com Apple State of California

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Top Help Desk Technologies

Zendesk Help Desk has the top spot for best Help Desk by market share. Followed by Zendesk Web Widget and Zoho Support

1

Zendesk Help Desk

2

Zendesk Web Widget

3

Zoho Support

4

Help Scout

5

Freshdesk

Top Technologies

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What is help desk software?

Help Desk Software provides centralized information and support service to handle a company’s internal or external queries and operational problems about IT-related processes, policies, systems and usage.

These are the top industries using Help Desk Software and tools

Largest companies using help desk software

Amazon.com

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Apple

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State of California

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AT&T

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Comcast

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Help Desk market share table

Ranking

Technology

Vendor

Companies Using

Market Share

1
Zendesk's logo
Zendesk

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39,178
29.53%
2
Zendesk's logo
Zendesk

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36,546
27.54%
3
Zoho's logo
Zoho

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23,518
17.72%
4
Help Scout's logo
Help Scout

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7,149
5.39%
5
Freshworks's logo
Freshworks

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7,129
5.37%
6

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3,257
2.45%
7
Zendesk's logo
Zendesk

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2,494
1.88%
8
Quality Unit's logo
Quality Unit

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1,805
1.36%
9
osTicket's logo
osTicket

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1,696
1.28%
10
Front's logo
Front

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1,652
1.25%
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Similar Categories

Your Questions, Our Answers

Get Free Access to Help Desk Software.

Which tools and technologies are the most popular in the Help Desk category?

There are 94 tools and technologies available in the Help Desk category

What are the largest companies that are using Help Desk tools?

The largest companies using Help Desk tools are: Amazon.com, KFC, Volkswagen, Accenture, UPS...See More

'What are the top companies and technologies in the Help Desk field?

The top companies and technologies in the Help Desk are: Amazon.com, Apple, State of California, Zendesk Help Desk, Zendesk Web Widget, Zoho Support, AT&T, Comcast, Help Scout, Freshdesk, 54kefu...See More

What are the newest tools and technologies in the Help Desk field?

The newest tools and technologies in the Help Desk arena are: Monitorpack Guard, Knova, Polar Help Desk, ACANOTION Help Desk, ManageEngine ServiceDesk Plus MSP, Tracker Suite, Zinergy, Spiceworks Help Desk, Help Desk Migration Services, IP Scanner...See More

What categories are similar to the Help Desk industry?

Categories similar to the Help Desk industry are: Contact Center Solutions, Customer Communication Management, Customer Experience Management, Customer Feedback Management, Customer Self-Service, Live Chats, Other Customer Service Software...See More