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Help Desk
Help Desk Software Market Share
Number of Technologies
91
The global market size of the Help Desk industry is 415,873 companies, and there are 79 companies producing Help Desk technologies.
Datanyze helps you reach more than 8,240 contacts that are using Help Desk , including Amazon Walmart NVIDIA
Top Help Desk Technologies
Zoho Desk has the top spot for best Help Desk by market share. Followed by Gorgias and Zendesk
1
Zoho Desk
2
Gorgias
3
Zendesk
4
Zendesk Help Desk
5
Zoho Support
Top Technologies
What is help desk software?
Help Desk Software provides centralized information and support service to handle a company’s internal or external queries and operational problems about IT-related processes, policies, systems and usage.
These are the top industries using Help Desk Software and tools
Help Desk market share table
Ranking | Technology | Vendor | Companies Using | Market Share |
|---|---|---|---|---|
| 1 |  Zoho Desk Zoho Desk is context-aware customer service software. |  | 149,664 | 31.15% |
| 2 |  Gorgias Gorgias is a help desk built for Shopify. Gorgias empowers merchants to manage all their customer support in one place: email, chat, phone & social me... More |  | 139,807 | 29.10% |
| 3 |  Zendesk Zendesk is a customer service platform that develops a software to empower organization and customer relationships. |  | 52,070 | 10.84% |
| 4 |  Zendesk Help Desk Zendesk is a customer service solution that is designed to be beautifully simple, and is used by many of the world's largest organizations to provide ... More | | 44,642 | 9.29% |
| 5 | Zoho Support Zoho Support is a context-aware customer service and help desk software platform offered by Zoho that enables organizations to manage and prioritize c... More | | 32,661 | 6.80% |
| 6 |  Zendesk Web Widget Web Widget API. The Web Widget API is a JavaScript API for controlling the display and data passed to the Web Widget. The Web Widget embeds Zendesk fu... More | | 30,953 | 6.44% |
| 7 |  Freshdesk Freshdesk is a cloud-based customer support platform developed by Freshworks that enables businesses of all sizes to manage and resolve customer servi... More |  | 5,428 | 1.13% |
| 8 |  Reamaze Reamaze is a help desk platform with chat, social, SMS, FAQ, and email functionality. |  | 4,857 | 1.01% |
| 9 |  Help Scout Help Scout is a customer support platform by Help Scout Inc. that provides a shared inbox and collaboration tools for support teams to manage email an... More |  | 2,800 | 0.58% |
| 10 |  LiveAgent Live Agent is a multi-channel, interactive customer service software. |  | 2,221 | 0.46% |
See More
Similar Categories
Which tools and technologies are the most popular in the Help Desk category?
What are the largest companies that are using Help Desk tools?
'What are the top companies and technologies in the Help Desk field?
What are the newest tools and technologies in the Help Desk field?
What categories are similar to the Help Desk industry?
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