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Help Desk
Help Desk Software Market Share
Number of Technologies
94
The global market size of the Help Desk industry is 423,464 companies, and there are 75 companies producing Help Desk technologies.
Datanyze helps you reach more than 15,148 contacts that are using Help Desk , including Walmart Amazon Shell
Top Help Desk Technologies
Zoho Desk has the top spot for best Help Desk by market share. Followed by Gorgias and Zendesk Help Desk
1
Zoho Desk
2
Gorgias
3
Zendesk Help Desk
4
Zendesk Web Widget
5
Zoho Support
Top Technologies
What is help desk software?
Help Desk Software provides centralized information and support service to handle a company’s internal or external queries and operational problems about IT-related processes, policies, systems and usage.
These are the top industries using Help Desk Software and tools
Largest companies using help desk software
Help Desk market share table
Ranking | Technology | Vendor | Companies Using | Market Share |
|---|---|---|---|---|
| 1 |  Zoho Desk Zoho Desk is context-aware customer service software. |  | 147,994 | 30.43% |
| 2 |  Gorgias Gorgias is a help desk built for Shopify. Gorgias empowers merchants to manage all their customer support in one place: email, chat, phone & social me... More |  | 133,559 | 27.46% |
| 3 |  Zendesk Help Desk Zendesk is a customer service solution that is designed to be beautifully simple, and is used by many of the world's largest organizations to provide ... More |  | 71,085 | 14.61% |
| 4 |  Zendesk Web Widget Web Widget API. The Web Widget API is a JavaScript API for controlling the display and data passed to the Web Widget. The Web Widget embeds Zendesk fu... More | | 58,349 | 12.00% |
| 5 |  Zoho Support Zoho Desk is context-aware customer service software that helps you put your customers at the heart of the company. | | 39,965 | 8.22% |
| 6 |  Freshdesk Freshdesk is a cloud-based customer support platform that was founded with the mission of enabling companies of all sizes to provide great customer se... More |  | 7,414 | 1.52% |
| 7 |  54kefu 54kefu offers Professional online customer service system - website customer service, traffic statistics | 7,365 | 1.51% | |
| 8 |  Help Scout Help Scout is a powerful help desk app, highly popular among freelancers, small businesses, and medium-sized enterprises. The platform provides a shar... More |  | 2,789 | 0.57% |
| 9 | | | 2,375 | 0.49% |
| 10 |  LiveAgent Live Agent is a multi-channel, interactive customer service software. |  | 2,354 | 0.48% |
Similar Categories
Which tools and technologies are the most popular in the Help Desk category?
What are the largest companies that are using Help Desk tools?
'What are the top companies and technologies in the Help Desk field?
What are the newest tools and technologies in the Help Desk field?
What categories are similar to the Help Desk industry?
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