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Zendesk

Company Name

Zendesk

Main Industry

Software, Customer Relationship Management (CRM) Software

Website

www.zendesk.com

Contact Information

Headquarters

1019 Market St, San Francisco, California, 94103, United States

(415) 418-7506

Madison, Wisconsin Office

25 W Main St, Madison, Wisconsin, 53703, United States

(888) 670-4887

Melbourne, Victoria Office

3-395 Collins St, Melbourne, Victoria, 3000, Australia

+61 3 9008 6775

Zendesk Profile and History

Founded in 2007, Zendesk is a service-first CRM company that builds support, sales, and customer engagement software designed to foster better customer relationships. They are headquartered in San Francisco, California.

Revenue

$1 B

Employees

4,130

Founded

2007

Primary Industries

Customer Relationship Management (CRM) Software Software

Funding History

Zendesk raised a total of $691.1 M in funding over 6 rounds, and is a public traded company.

CEO

Mikkel Svane

Stock Symbol

NYSE: ZEN

Zendesk Executive Team & Key Decision Makers

Name & Title	Contact Info
Shelagh Glaser Chief Financial Officer	❅❅❅❅@zendesk.com (503) ❅❅❅-❅❅❅❅	Visit Profile
Colleen Berube Chief Information Officer & Senior VP, Operations	❅❅❅❅@zendesk.com (650) ❅❅❅-❅❅❅❅	Visit Profile
Jeffrey Titterton Chief Operating Officer	❅❅❅❅@zendesk.com (415) ❅❅❅-❅❅❅❅	Visit Profile
Alex Constantinople Chief Marketing Officer	❅❅❅❅@zendesk.com (917) ❅❅❅-❅❅❅❅	Visit Profile
Norman Gennaro President, Worldwide Sales	❅❅❅❅@zendesk.com (650) ❅❅❅-❅❅❅❅	Visit Profile
InaMarie Johnson Chief People & Diversity Officer	❅❅❅❅@zendesk.com (424) ❅❅❅-❅❅❅❅	Visit Profile
Shanti Ariker General Counsel, Corporate Secretary & Chief Privacy Officer	❅❅❅❅@zendesk.com (925) ❅❅❅-❅❅❅❅	Visit Profile
Adrian McDermott Chief Technology Officer	❅❅❅❅@zendesk.com (415) ❅❅❅-❅❅❅❅	Visit Profile
Maarten Van Horenbeeck Chief Information Security & Chief Trust Officer	❅❅❅❅@zendesk.com	Visit Profile
Toke Nygaard Chief Creative Officer	❅❅❅❅@zendesk.com	Visit Profile
Caitlin Keohane Senior VP, Global Customer Advocacy	❅❅❅❅@zendesk.com	Visit Profile
Soren Abildgaard Executive VP, Engineering	❅❅❅❅@zendesk.com (510) ❅❅❅-❅❅❅❅	Visit Profile

Name & Title	Contact Info
Adrian Joseph System Administrator	❅❅❅❅@zendesk.com	Visit Profile
Eric Hogue Senior Software Developer	❅❅❅❅@getbase.com	Visit Profile
Camille Dela Representative	❅❅❅❅@zendesk.com	Visit Profile
Bill Paulsen Senior Director	❅❅❅❅@zendesk.com (613) ❅❅❅-❅❅❅❅	Visit Profile
Ramandeep Kaur Senior Software Engineer	❅❅❅❅@zendesk.com	Visit Profile
Hyjaz Loudin Software Developer	❅❅❅❅@zendesk.com	Visit Profile
Peng Chong Associate Software Engineer	❅❅❅❅@getbase.com	Visit Profile
Yang Hu Software Engineer	❅❅❅❅@zendesk.com	Visit Profile
Nassim Sayed Software Developer	❅❅❅❅@zendesk.com	Visit Profile
Marie Andre Software Developer	❅❅❅❅@zendesk.com	Visit Profile
Ganesha Montero Sales Development Latam	❅❅❅❅@getbase.com	Visit Profile
Yuri Go Finance Optimization	❅❅❅❅@zendesk.com	Visit Profile
Julian Garritano Team Lead, Software Development	❅❅❅❅@zendesk.com (514) ❅❅❅-❅❅❅❅	Visit Profile
Yvonne Liu Payroll Administrator (APAC)	❅❅❅❅@zendesk.com	Visit Profile

Top Zendesk Integrations and Technologies

Here's a list of some of the top trending technologies and APIs used by Zendesk.

Programming Languages

(19 Technologies)

Databases

(12 Technologies)

Frameworks and Libraries

(11 Technologies)

Business Intelligence

(8 Technologies)

Google Data Studio Google

BIME Zendesk

Domo Domo

SAP BusinessObjects Business Intelligence SAP

IT Infrastructure Monitoring

(8 Technologies)

LogicMonitor LogicMonitor

Datadog Datadog

Crittercism

Nagios Nagios

Zendesk Product Offerings

Technology	Website Using	Market Share
Zendesk Talk	8	0.06%
Zendesk Answer Bot	4	0.02%
Zendesk Help Desk	38,914	28.97%
Zendesk Web Widget	36,216	26.96%
Zendesk Help Desk Software	2,490	1.85%

Largest Customers of Zendesk Products

More than 10 companies reportedly use Zendesk products in their tech and software stacks

Hay House

Zendesk

Yoco

Enel

Nelnet

Zendesk Email Formats

	Parameter	Sample Email
1	first initials + last	JSmith@zendesk.com
2	first.last	John.Smith@zendesk.com
3	first.last	John.Smith@getbase.com
4	first + last	JohnSmith@zendesk.com
5	first_last	John_Smith@zendesk.com
6	first	John@zendesk.com
7	last	Smith@zendesk.com

Zendesk Top Competitors

Company	Employees	Revenue	Top technologies
Freshworks	3,000	$630.2 M	Freshcaller Freshdesk Freshchat Freshmarketer Zarget
Zoho	7,500	$1.1 B	Zoho Books Zoho Invoice Zoho Expense Zoho Docs Zoho Office Suite
HubSpot	4,225	$883 M	HubSpot Chatbot Builder Hubspot chat HubSpot Analytics Hubspot SPF Bucky
Salesforce	56.6 K	$21.3 B	Salesforce Financial Services Cloud Salesforce DMP Salesforce Audience Builder Salesforce Advertising Studio Quip
Genesys	5,600	$1.2 B	Genesys Outbound Voice Genesys CTI Genesys SMS Genesys Customer Engagement PureCloud