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Customer Self-Service
Number of Technologies
The global market size of the Customer Self-Service industry is 144,239 companies, and there are 52 companies producing Customer Self-Service technologies.
Datanyze helps you reach more than 8,027 contacts that are using Customer Self-Service , including Walmart Amazon Shell
Top Customer Self-Service Technologies
Directly has the top spot for best Customer Self-Service by market share. Followed by Zendesk Answer Bot and ManyChat
1
Directly
2
Zendesk Answer Bot
3
ManyChat
4
Cliengo
5
Landbot.io
Top Technologies
Customer Self-Service software enables customers to service themselves and includes electronic records management systems, live chats and knowledge bases.
These are the top industries using Customer Self-Service Software and tools
Largest companies using customer self-service software
Ranking | Technology | Vendor | Companies Using | Market Share |
---|---|---|---|---|
1 | ![]() Directly Directly is a support automation platfrom that delivers content, training and answers to virtual agents. | | 21,520 | 39.55% |
2 | ![]() Zendesk Answer Bot Zendesk Answer Bot is a virtual customer assistant powered by artificial intelligence. | | 13,171 | 24.21% |
3 | ![]() ManyChat ManyChat is a visual chat bot builder for Facebook Messenger with broadcasts, analytics, scheduled posting and other features. | | 9,420 | 17.31% |
4 | ![]() Cliengo Cliengo is a multi-language chatbot for websites. | | 3,055 | 5.61% |
5 | ![]() Landbot.io Landbot.io is a tool to build conversational websites. | | 1,547 | 2.84% |
6 | ![]() Artibot.ai ArtiBot is an AI-powered chatbot that can collect leads, schedule appointments, accept payments, and even execute custom code. | | 1,359 | 2.50% |
7 | ![]() KeyReply KeyReply provides AI chatbots-as-a-service solution for enterprises and Natural Language Processing (NLP) products. | | 433 | 0.80% |
8 | ![]() Ada Support Ada Support is an AI-powered platform that enables businesses to automate customer service. | | 419 | 0.77% |
9 | ![]() Smooch Smooch is an omnichannel platform to power messaging with unified APIs and chat SDKs. | 353 | 0.65% | |
10 | ![]() Nina Nuance Nina is a customer self-service solution. It recognizes the intent of the customer’s inquiry, personalizes responses based on context, and trou... More | | 229 | 0.42% |
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