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Customer Self-Service

Customer Self-Service Software Market Share

Number of Technologies

61

The global market size of the Customer Self-Service industry is 101,234 companies, and there are 52 companies producing Customer Self-Service technologies.


Datanyze helps you reach more than 5,051 contacts that are using Customer Self-Service , including Apple AmerisourceBergen DHL International

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Top Customer Self-Service Technologies

Zendesk Answer Bot has the top spot for best Customer Self-Service by market share. Followed by ManyChat and Cliengo

1

Zendesk Answer Bot

2

ManyChat

3

Cliengo

4

Landbot.io

5

Ada Support

Top Technologies

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What is customer self-service software?

Customer Self-Service software enables customers to service themselves and includes electronic records management systems, live chats and knowledge bases.

These are the top industries using Customer Self-Service Software and tools

Largest companies using customer self-service software

Apple

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AmerisourceBergen

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DHL International

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Microsoft

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Cigna

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Customer Self-Service market share table

Ranking

Technology

Vendor

Companies Using

Market Share

1
Zendesk's logo
Zendesk

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10,404
34.86%
2
ManyChat's logo
ManyChat

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9,432
31.60%
3
Leadaki's logo
Leadaki

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2,135
7.15%
4
Helloumi's logo
Helloumi

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1,688
5.66%
5
Ada's logo
Ada

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1,492
5.00%
6
Pure Chat's logo
Pure Chat

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1,168
3.91%
7
KeyReply's logo
KeyReply

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441
1.48%
8

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379
1.27%
9
Chatfuel's logo
Chatfuel

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241
0.81%
10
Nuance's logo
Nuance

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234
0.78%
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New Customer Self-Service technologies

Similar Categories

Which tools and technologies are the most popular in the Customer Self-Service category?

There are 61 tools and technologies available in the Customer Self-Service category

What are the largest companies that are using Customer Self-Service tools?

The largest companies using Customer Self-Service tools are: Accenture, DHL International, FedEx, Home Depot, TCS...See More

'What are the top companies and technologies in the Customer Self-Service field?

The top companies and technologies in the Customer Self-Service are: Apple, AmerisourceBergen, DHL International, Zendesk Answer Bot, ManyChat, Cliengo, Microsoft, Cigna, Landbot.io, Ada Support, Artibot.ai...See More

What are the newest tools and technologies in the Customer Self-Service field?

The newest tools and technologies in the Customer Self-Service arena are: ServiceNow Virtual Agent, inSided Online Community Platform, Artibot.ai, Solvvy, ConciergeU, Solvemate, SAP Utility Customer E-Services (UCES), SAP Web Channel, Oracle PeopleSoft Manager Self-Service, Oracle InQuira...See More

What categories are similar to the Customer Self-Service industry?

Categories similar to the Customer Self-Service industry are: Contact Center Solutions, Customer Communication Management, Customer Experience Management, Customer Feedback Management, Help Desk, Live Chats, Other Customer Service Software...See More