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Customer Self-Service
Customer Self-Service Software Market Share
Number of Technologies
61
The global market size of the Customer Self-Service industry is 101,234 companies, and there are 52 companies producing Customer Self-Service technologies.
Datanyze helps you reach more than 5,051 contacts that are using Customer Self-Service , including Apple AmerisourceBergen DHL International
Top Customer Self-Service Technologies
Zendesk Answer Bot has the top spot for best Customer Self-Service by market share. Followed by ManyChat and Cliengo
1
Zendesk Answer Bot
2
ManyChat
3
Cliengo
4
Landbot.io
5
Ada Support
Top Technologies
What is customer self-service software?
Customer Self-Service software enables customers to service themselves and includes electronic records management systems, live chats and knowledge bases.
These are the top industries using Customer Self-Service Software and tools
Largest companies using customer self-service software
Customer Self-Service market share table
Ranking | Technology | Vendor | Companies Using | Market Share |
|---|---|---|---|---|
| 1 |  Zendesk Answer Bot Zendesk Answer Bot is a virtual customer assistant powered by artificial intelligence. |  | 10,404 | 34.86% |
| 2 |  ManyChat ManyChat is a visual chat bot builder for Facebook Messenger with broadcasts, analytics, scheduled posting and other features. |  | 9,432 | 31.60% |
| 3 |  Cliengo Cliengo is a multi-language chatbot for websites. |  | 2,135 | 7.15% |
| 4 |  Landbot.io Landbot.io is a tool to build conversational websites. |  | 1,688 | 5.66% |
| 5 |  Ada Support Ada Support is an AI-powered platform that enables businesses to automate customer service. |  | 1,492 | 5.00% |
| 6 |  Artibot.ai ArtiBot is an AI-powered chatbot that can collect leads, schedule appointments, accept payments, and even execute custom code. |  | 1,168 | 3.91% |
| 7 |  KeyReply KeyReply provides AI chatbots-as-a-service solution for enterprises and Natural Language Processing (NLP) products. |  | 441 | 1.48% |
| 8 |  Smooch Smooch is an omnichannel platform to power messaging with unified APIs and chat SDKs. | 379 | 1.27% | |
| 9 |  Chatfuel Chatfuel is a platform for creating Facebook Messenger chatbots |  | 241 | 0.81% |
| 10 |  Nina Nuance Nina is a customer self-service solution. It recognizes the intent of the customer’s inquiry, personalizes responses based on context, and trou... More |  | 234 | 0.78% |
New Customer Self-Service technologies
Similar Categories
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