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Customer Self-Service
Customer Self-Service Software Market Share
Number of Technologies
66
The global market size of the Customer Self-Service industry is 145,003 companies, and there are 61 companies producing Customer Self-Service technologies.
Datanyze helps you reach more than 8,320 contacts that are using Customer Self-Service , including Amazon Walmart Apple
Top Customer Self-Service Technologies
Directly has the top spot for best Customer Self-Service by market share. Followed by Zendesk Answer Bot and ManyChat
1
Directly
2
Zendesk Answer Bot
3
ManyChat
4
Cliengo
5
Landbot.io
Top Technologies
What is customer self-service software?
Customer Self-Service software enables customers to service themselves and includes electronic records management systems, live chats and knowledge bases.
These are the top industries using Customer Self-Service Software and tools
Largest companies using customer self-service software
Customer Self-Service market share table
Ranking | Technology | Vendor | Companies Using | Market Share |
|---|---|---|---|---|
| 1 |  Directly Directly is a support automation platfrom that delivers content, training and answers to virtual agents. | 29,484 | 46.70% | |
| 2 |  Zendesk Answer Bot Zendesk Answer Bot is a virtual customer assistant powered by artificial intelligence. |  | 14,135 | 22.39% |
| 3 |  ManyChat ManyChat is a visual chat bot builder for Facebook Messenger with broadcasts, analytics, scheduled posting and other features. |  | 8,914 | 14.12% |
| 4 |  Cliengo Cliengo is a multi-language chatbot and lead capture platform for websites that automates customer interactions and converts visitor inquiries into sa... More |  | 3,350 | 5.31% |
| 5 |  Landbot.io Landbot.io is a tool to build conversational websites. |  | 1,499 | 2.37% |
| 6 | Artibot.ai ArtiBot is an AI-powered chatbot that can collect leads, schedule appointments, accept payments, and even execute custom code. |  | 1,403 | 2.22% |
| 7 |  Smooch Smooch is an omnichannel platform to power messaging with unified APIs and chat SDKs. | 996 | 1.58% | |
| 8 |  KeyReply KeyReply provides AI chatbots-as-a-service solution for enterprises and Natural Language Processing (NLP) products. |  | 354 | 0.56% |
| 9 |  Dialogflow Dialogflow is an IT infrastructure software that creates human-computer interaction technologies. It grasps the intent of a user, reaches more audienc... More | 303 | 0.48% | |
| 10 |  AgentBot AgentBot is an Artificial Intelligence solution that integrates human empathy and human-like dialogues in customer service communication. |  | 234 | 0.37% |
New Customer Self-Service technologies
Similar Categories
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'What are the top companies and technologies in the Customer Self-Service field?
What are the newest tools and technologies in the Customer Self-Service field?
What categories are similar to the Customer Self-Service industry?
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