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Number of Technologies
The global market size of the Customer Self-Service industry is 144,239 companies, and there are 52 companies producing Customer Self-Service technologies.
Customer Self-Service software enables customers to service themselves and includes electronic records management systems, live chats and knowledge bases.
These are the top industries using Customer Self-Service Software and tools
Directly is a support automation platfrom that delivers content, training and answers to virtual agents.
Zendesk Answer Bot
Zendesk Answer Bot is a virtual customer assistant powered by artificial intelligence.
ManyChat is a visual chat bot builder for Facebook Messenger with broadcasts, analytics, scheduled posting and other features.
Cliengo is a multi-language chatbot for websites.
Landbot.io is a tool to build conversational websites.
ArtiBot is an AI-powered chatbot that can collect leads, schedule appointments, accept payments, and even execute custom code.
KeyReply provides AI chatbots-as-a-service solution for enterprises and Natural Language Processing (NLP) products.
Ada Support is an AI-powered platform that enables businesses to automate customer service.
Smooch is an omnichannel platform to power messaging with unified APIs and chat SDKs.
Nuance Nina is a customer self-service solution. It recognizes the intent of the customer’s inquiry, personalizes responses based on context, and trou... More