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Customer Self-Service
Customer Self-Service Software Market Share
Number of Technologies
61
The global market size of the Customer Self-Service industry is 144,239 companies, and there are 52 companies producing Customer Self-Service technologies.
Datanyze helps you reach more than 8,027 contacts that are using Customer Self-Service , including Walmart Amazon Shell
Top Customer Self-Service Technologies
Directly has the top spot for best Customer Self-Service by market share. Followed by Zendesk Answer Bot and ManyChat
1
Directly
2
Zendesk Answer Bot
3
ManyChat
4
Cliengo
5
Landbot.io
Top Technologies
What is customer self-service software?
Customer Self-Service software enables customers to service themselves and includes electronic records management systems, live chats and knowledge bases.
These are the top industries using Customer Self-Service Software and tools
Largest companies using customer self-service software
Customer Self-Service market share table
Ranking | Technology | Vendor | Companies Using | Market Share |
|---|---|---|---|---|
| 1 |  Directly Directly is a support automation platfrom that delivers content, training and answers to virtual agents. |  | 21,520 | 39.55% |
| 2 |  Zendesk Answer Bot Zendesk Answer Bot is a virtual customer assistant powered by artificial intelligence. |  | 13,171 | 24.21% |
| 3 |  ManyChat ManyChat is a visual chat bot builder for Facebook Messenger with broadcasts, analytics, scheduled posting and other features. |  | 9,420 | 17.31% |
| 4 |  Cliengo Cliengo is a multi-language chatbot for websites. |  | 3,055 | 5.61% |
| 5 |  Landbot.io Landbot.io is a tool to build conversational websites. |  | 1,547 | 2.84% |
| 6 | Artibot.ai ArtiBot is an AI-powered chatbot that can collect leads, schedule appointments, accept payments, and even execute custom code. |  | 1,359 | 2.50% |
| 7 |  KeyReply KeyReply provides AI chatbots-as-a-service solution for enterprises and Natural Language Processing (NLP) products. |  | 433 | 0.80% |
| 8 |  Ada Support Ada Support is an AI-powered platform that enables businesses to automate customer service. |  | 419 | 0.77% |
| 9 |  Smooch Smooch is an omnichannel platform to power messaging with unified APIs and chat SDKs. | 353 | 0.65% | |
| 10 |  Nina Nuance Nina is a customer self-service solution. It recognizes the intent of the customer’s inquiry, personalizes responses based on context, and trou... More |  | 229 | 0.42% |
Similar Categories
Which tools and technologies are the most popular in the Customer Self-Service category?
What are the largest companies that are using Customer Self-Service tools?
'What are the top companies and technologies in the Customer Self-Service field?
What are the newest tools and technologies in the Customer Self-Service field?
What categories are similar to the Customer Self-Service industry?
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