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Customer Self-Service
Customer Self-Service Software Market Share
Number of Technologies
66
The global market size of the Customer Self-Service industry is 139,110 companies, and there are 61 companies producing Customer Self-Service technologies.
Datanyze helps you reach more than 7,521 contacts that are using Customer Self-Service , including Amazon Walmart Apple
Top Customer Self-Service Technologies
Directly has the top spot for best Customer Self-Service by market share. Followed by Zendesk Answer Bot and ManyChat
1
Directly
2
Zendesk Answer Bot
3
ManyChat
4
Cliengo
Top Technologies
What is customer self-service software?
Customer Self-Service software enables customers to service themselves and includes electronic records management systems, live chats and knowledge bases.
These are the top industries using Customer Self-Service Software and tools
Largest companies using customer self-service software
Customer Self-Service market share table
Ranking | Technology | Vendor | Companies Using | Market Share |
|---|---|---|---|---|
| 1 |  Directly Directly is a support automation platfrom that delivers content, training and answers to virtual agents. | 28,964 | 51.06% | |
| 2 |  Zendesk Answer Bot Zendesk Answer Bot is a virtual customer assistant powered by artificial intelligence. |  | 13,963 | 24.61% |
| 3 |  ManyChat ManyChat is a visual chat bot builder for Facebook Messenger with broadcasts, analytics, scheduled posting and other features. |  | 6,043 | 10.65% |
| 4 |  Cliengo Cliengo is a multi-language chatbot and lead capture platform for websites that automates customer interactions and converts visitor inquiries into sa... More |  | 2,438 | 4.30% |
| 5 | Artibot.ai ArtiBot is an AI-powered chatbot that can collect leads, schedule appointments, accept payments, and even execute custom code. |  | 1,013 | 1.79% |
| 6 |  Landbot.io Landbot.io is a tool to build conversational websites. |  | 803 | 1.42% |
| 7 |  Smooch Smooch is an omnichannel platform to power messaging with unified APIs and chat SDKs. | 787 | 1.39% | |
| 8 |  Dialogflow Dialogflow is an IT infrastructure software that creates human-computer interaction technologies. It grasps the intent of a user, reaches more audienc... More | 321 | 0.57% | |
| 9 |  KeyReply KeyReply provides AI chatbots-as-a-service solution for enterprises and Natural Language Processing (NLP) products. |  | 255 | 0.45% |
| 10 |  Nina Nuance Nina is a customer self-service solution. It recognizes the intent of the customer's inquiry, personalizes responses based on context, and trou... More |  | 223 | 0.39% |
See More
Similar Categories
Which tools and technologies are the most popular in the Customer Self-Service category?
What are the largest companies that are using Customer Self-Service tools?
'What are the top companies and technologies in the Customer Self-Service field?
What are the newest tools and technologies in the Customer Self-Service field?
What categories are similar to the Customer Self-Service industry?
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