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Customer Self-Service
Customer Self-Service Software Market Share
Number of Technologies
66
The global market size of the Customer Self-Service industry is 140,284 companies, and there are 61 companies producing Customer Self-Service technologies.
Datanyze helps you reach more than 8,486 contacts that are using Customer Self-Service , including Amazon Walmart Apple
Top Customer Self-Service Technologies
Directly has the top spot for best Customer Self-Service by market share. Followed by Zendesk Answer Bot and ManyChat
1
Directly
2
Zendesk Answer Bot
3
ManyChat
4
Cliengo
Top Technologies
What is customer self-service software?
Customer Self-Service software enables customers to service themselves and includes electronic records management systems, live chats and knowledge bases.
These are the top industries using Customer Self-Service Software and tools
Largest companies using customer self-service software
Customer Self-Service market share table
Ranking | Technology | Vendor | Companies Using | Market Share |
|---|---|---|---|---|
| 1 |  Directly Directly is a support automation platfrom that delivers content, training and answers to virtual agents. | 26,188 | 47.51% | |
| 2 |  Zendesk Answer Bot Zendesk Answer Bot is a virtual customer assistant powered by artificial intelligence. |  | 14,007 | 25.41% |
| 3 |  ManyChat ManyChat is a visual chat bot builder for Facebook Messenger with broadcasts, analytics, scheduled posting and other features. |  | 6,551 | 11.88% |
| 4 |  Cliengo Cliengo is a multi-language chatbot and lead capture platform for websites that automates customer interactions and converts visitor inquiries into sa... More |  | 2,628 | 4.77% |
| 5 | Artibot.ai ArtiBot is an AI-powered chatbot that can collect leads, schedule appointments, accept payments, and even execute custom code. |  | 1,073 | 1.95% |
| 6 |  Landbot.io Landbot.io is a tool to build conversational websites. |  | 1,004 | 1.82% |
| 7 |  Smooch Smooch is an omnichannel platform to power messaging with unified APIs and chat SDKs. | 882 | 1.60% | |
| 8 |  Dialogflow Dialogflow is an IT infrastructure software that creates human-computer interaction technologies. It grasps the intent of a user, reaches more audienc... More | 297 | 0.54% | |
| 9 |  KeyReply KeyReply provides AI chatbots-as-a-service solution for enterprises and Natural Language Processing (NLP) products. |  | 245 | 0.44% |
| 10 |  Nina Nuance Nina is a customer self-service solution. It recognizes the intent of the customer's inquiry, personalizes responses based on context, and trou... More |  | 225 | 0.41% |
See More
New Customer Self-Service technologies
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