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Customer Experience Management
Number of Technologies
The global market size of the Customer Experience Management industry is 56,757 companies, and there are 78 companies producing Customer Experience Management technologies.
Datanyze helps you reach more than 14,528 contacts that are using Customer Experience Management , including Walmart Amazon.com Shell
Top Customer Experience Management Technologies
Qualtrics has the top spot for best Customer Experience Management by market share. Followed by Appcues and Pendo
1
Qualtrics
2
Appcues
3
Pendo
4
Genesys
5
Sprinklr
Top Technologies
Customer Experience Management software is used for designing and reacting to customer interactions to meet or exceed customer expectations and, thus, increase customer satisfaction, loyalty and advocacy
These are the top industries using Customer Experience Management Software and tools
Largest companies using customer experience management software
Ranking | Technology | Vendor | Companies Using | Market Share |
---|---|---|---|---|
1 | ![]() Qualtrics Qualtrics makes sophisticated research simple and empowers users to capture customer, product, brand & employee experience insights in one place. | | 14,444 | 27.26% |
2 | ![]() Appcues Appcues is a software for engaging customers by making tooltips, feature tutorials and in-app messaging without coding. | | 12,909 | 24.36% |
3 | ![]() Pendo Pendo is a Product Experience Platform that helps product teams understand and guide users to create product experiences that customers love. Pendo br... More | | 4,818 | 9.09% |
4 | ![]() Genesys Genesys is a provider of customer experience and call center solutions. Their products can be used from the cloud or on-premises. | | 3,211 | 6.06% |
5 | ![]() Sprinklr Sprinklr is an integrated software platform which helps large organizations create, manage, and optimize more personal digital experiences. | | 1,778 | 3.36% |
6 | ![]() Medallia Medallia is a Software-as-a-Service-based customer experience management software that enables companies to capture customer feedback from web, social... More | | 1,647 | 3.11% |
7 | ![]() Sitecore Sitecore is a customer experience management company that provides multichannel marketing automation software and web content management | | 1,643 | 3.10% |
8 | ![]() SAP Fiori SAP Fiori is a set of apps that address SAP functions, such as workflow approvals, information lookups, and self-service tasks | | 1,357 | 2.56% |
9 | ![]() ForeSee ForeSee is the pioneering leader in Voice of Customer (VOC) solutions, offering the only patented and systematic approach to CX measurement. | | 1,340 | 2.53% |
10 | ![]() Gainsight Gainsight is a customer experience management platform. This platform offers cloud applications, on-premise applications, tech infrastructure, ad tech... More | | 961 | 1.81% |
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