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Customer Experience Management

Customer Experience Management Software Market Share

Number of Technologies

96

The global market size of the Customer Experience Management industry is 89,738 companies, and there are 78 companies producing Customer Experience Management technologies.


Datanyze helps you reach more than 15,628 contacts that are using Customer Experience Management , including Walmart Amazon.com Apple

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Top Customer Experience Management Technologies

Appcues has the top spot for best Customer Experience Management by market share. Followed by Qualtrics and Genesys

1

Appcues

2

Qualtrics

3

Genesys

4

Pendo

5

SAP Fiori

Top Technologies

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What is customer experience management software?

Customer Experience Management software is used for designing and reacting to customer interactions to meet or exceed customer expectations and, thus, increase customer satisfaction, loyalty and advocacy

These are the top industries using Customer Experience Management Software and tools

Largest companies using customer experience management software

Walmart

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Amazon.com

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Apple

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CVS Health

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BP

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Customer Experience Management market share table

Ranking

Technology

Vendor

Companies Using

Market Share

1
Appcues's logo
Appcues

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10,008
27.89%
2
Qualtrics's logo
Qualtrics

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9,912
27.62%
3
Genesys's logo
Genesys

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2,520
7.02%
4
Pendo's logo
Pendo

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2,247
6.26%
5
SAP's logo
SAP

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1,286
3.58%
6
Sprinklr's logo
Sprinklr

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1,188
3.31%
7
Medallia's logo
Medallia

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1,071
2.98%
8
NICE's logo
NICE

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834
2.32%
9
Gainsight's logo
Gainsight

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830
2.31%
10
Sito Mobile's logo
Sito Mobile

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709
1.98%
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New Customer Experience Management technologies

Similar Categories

Which tools and technologies are the most popular in the Customer Experience Management category?

There are 96 tools and technologies available in the Customer Experience Management category

What are the largest companies that are using Customer Experience Management tools?

The largest companies using Customer Experience Management tools are: U.S. Department of Defense, Walmart, Amazon.com, NHS, Accenture...See More

'What are the top companies and technologies in the Customer Experience Management field?

The top companies and technologies in the Customer Experience Management are: Walmart, Amazon.com, Apple, Appcues, Qualtrics, Genesys, CVS Health, BP, Pendo, SAP Fiori, Sprinklr...See More

What are the newest tools and technologies in the Customer Experience Management field?

The newest tools and technologies in the Customer Experience Management arena are: Salesforce Experience Cloud, ada.cx, Microsoft Customer Insights, Sitecore, Lava.ai, eCommerce and Customer Experience Implementation, Qualtrics Core XM, IBM iX, Rightpoint, Wootric Customer Experience...See More

What categories are similar to the Customer Experience Management industry?

Categories similar to the Customer Experience Management industry are: Contact Center Solutions, Customer Communication Management, Customer Feedback Management, Customer Self-Service, Help Desk, Live Chats, Other Customer Service Software...See More