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Customer Experience Management
Customer Experience Management Software Market Share
Number of Technologies
123
The global market size of the Customer Experience Management industry is 64,311 companies, and there are 107 companies producing Customer Experience Management technologies.
Datanyze helps you reach more than 14,875 contacts that are using Customer Experience Management , including GOV.UK Amazon Walmart
Top Customer Experience Management Technologies
Qualtrics has the top spot for best Customer Experience Management by market share. Followed by Appcues and Pendo
1
Qualtrics
2
Appcues
3
Pendo
4
Genesys
5
Sprinklr
Top Technologies
What is customer experience management software?
Customer Experience Management software is used for designing and reacting to customer interactions to meet or exceed customer expectations and, thus, increase customer satisfaction, loyalty and advocacy
These are the top industries using Customer Experience Management Software and tools
Largest companies using customer experience management software
Customer Experience Management market share table
Ranking | Technology | Vendor | Companies Using | Market Share |
|---|---|---|---|---|
| 1 |  Qualtrics Qualtrics makes sophisticated research simple and empowers users to capture customer, product, brand & employee experience insights in one place. |  | 14,915 | 24.44% |
| 2 |  Appcues Appcues is a software for engaging customers by making tooltips, feature tutorials and in-app messaging without coding. |  | 9,513 | 15.59% |
| 3 |  Pendo Pendo is a product experience platform that enables software teams to deliver in-app guidance, collect user feedback, and analyze product usage to imp... More |  | 9,090 | 14.90% |
| 4 |  Genesys Genesys is a provider of customer experience and call center solutions. Their products can be used from the cloud or on-premises. |  | 3,809 | 6.24% |
| 5 |  Sprinklr Sprinklr is an integrated software platform which helps large organizations create, manage, and optimize more personal digital experiences. |  | 2,564 | 4.20% |
| 6 |  SAP Fiori SAP Fiori is a set of apps that address SAP functions, such as workflow approvals, information lookups, and self-service tasks. |  | 2,528 | 4.14% |
| 7 |  Sitecore Experience Platform Sitecore Experience Platform (XP) is a comprehensive digital experience platform that integrates content management, personalization, marketing automa... More |  | 2,425 | 3.97% |
| 8 |  Medallia Medallia is a Software-as-a-Service-based customer experience management software that enables companies to capture customer feedback from web, social... More |  | 1,844 | 3.02% |
| 9 |  Loop Returns Loop Returns, headquartered in Columbus, Ohio, offers post-purchase experience software to support ecommerce merchants, which features tools to turn r... More |  | 1,539 | 2.52% |
| 10 |  Decibel Decibel provides real-time intelligence that enables businesses to measure and improve online customer experiences. |  | 1,383 | 2.27% |
See More
Similar Categories
Which tools and technologies are the most popular in the Customer Experience Management category?
What are the largest companies that are using Customer Experience Management tools?
'What are the top companies and technologies in the Customer Experience Management field?
What are the newest tools and technologies in the Customer Experience Management field?
What categories are similar to the Customer Experience Management industry?
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