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Customer Experience Management
Customer Experience Management Software Market Share
Number of Technologies
96
The global market size of the Customer Experience Management industry is 89,738 companies, and there are 78 companies producing Customer Experience Management technologies.
Datanyze helps you reach more than 15,628 contacts that are using Customer Experience Management , including Walmart Amazon.com Apple
Top Customer Experience Management Technologies
Appcues has the top spot for best Customer Experience Management by market share. Followed by Qualtrics and Genesys
1
Appcues
2
Qualtrics
3
Genesys
4
Pendo
5
SAP Fiori
Top Technologies
What is customer experience management software?
Customer Experience Management software is used for designing and reacting to customer interactions to meet or exceed customer expectations and, thus, increase customer satisfaction, loyalty and advocacy
These are the top industries using Customer Experience Management Software and tools
Largest companies using customer experience management software
Customer Experience Management market share table
Ranking | Technology | Vendor | Companies Using | Market Share |
|---|---|---|---|---|
| 1 |  Appcues Appcues is a software for engaging customers by making tooltips, feature tutorials and in-app messaging without coding. |  | 10,008 | 27.89% |
| 2 |  Qualtrics Qualtrics makes sophisticated research simple and empowers users to capture customer, product, brand & employee experience insights in one place. |  | 9,912 | 27.62% |
| 3 |  Genesys Genesys is a provider of customer experience and call center solutions. Their products can be used from the cloud or on-premises. |  | 2,520 | 7.02% |
| 4 |  Pendo Pendo is a Product Experience Platform that helps product teams understand and guide users to create product experiences that customers love. Pendo br... More |  | 2,247 | 6.26% |
| 5 |  SAP Fiori SAP Fiori is a set of apps that address SAP functions, such as workflow approvals, information lookups, and self-service tasks |  | 1,286 | 3.58% |
| 6 |  Sprinklr Sprinklr is an integrated software platform which helps large organizations create, manage, and optimize more personal digital experiences. |  | 1,188 | 3.31% |
| 7 |  Medallia Medallia is a Software-as-a-Service-based customer experience management software that enables companies to capture customer feedback from web, social... More |  | 1,071 | 2.98% |
| 8 |  NICE Systems Nice system is an integrated platform. It provides solutions that analyze client interactions and transactional data from telephony, web, email, radio... More |  | 834 | 2.32% |
| 9 |  Gainsight Gainsight is a customer experience management platform. This platform offers cloud applications, on-premise applications, tech infrastructure, ad tech... More |  | 830 | 2.31% |
| 10 |  Sitecore Sitecore is a customer experience management company that provides multichannel marketing automation software and web content management |  | 709 | 1.98% |
New Customer Experience Management technologies
Similar Categories
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What are the largest companies that are using Customer Experience Management tools?
'What are the top companies and technologies in the Customer Experience Management field?
What are the newest tools and technologies in the Customer Experience Management field?
What categories are similar to the Customer Experience Management industry?
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