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Customer Experience Management

Customer Experience Management Software Market Share

Number of Technologies

104

The global market size of the Customer Experience Management industry is 64,954 companies, and there are 79 companies producing Customer Experience Management technologies.


Datanyze helps you reach more than 16,023 contacts that are using Customer Experience Management , including Walmart Amazon Shell

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Top Customer Experience Management Technologies

Qualtrics has the top spot for best Customer Experience Management by market share. Followed by Appcues and Pendo

1

Qualtrics

2

Appcues

3

Pendo

4

Genesys

5

Sitecore

Top Technologies

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What is customer experience management software?

Customer Experience Management software is used for designing and reacting to customer interactions to meet or exceed customer expectations and, thus, increase customer satisfaction, loyalty and advocacy

These are the top industries using Customer Experience Management Software and tools

Largest companies using customer experience management software

Walmart

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Amazon

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Shell

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Apple

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UnitedHealth Group

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Customer Experience Management market share table

Ranking

Technology

Vendor

Companies Using

Market Share

1
Qualtrics's logo
Qualtrics

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19,056
28.96%
2
Appcues's logo
Appcues

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12,920
19.63%
3
Pendo's logo
Pendo

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6,780
10.30%
4
Genesys's logo
Genesys

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4,192
6.37%
5
Sito Mobile's logo
Sito Mobile

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2,358
3.58%
6
Sprinklr's logo
Sprinklr

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2,241
3.41%
7
Medallia's logo
Medallia

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2,149
3.27%
8
SAP's logo
SAP

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2,024
3.08%
9
ForeSee Results's logo
ForeSee Results

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1,540
2.34%
10
Gainsight's logo
Gainsight

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1,330
2.02%
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Similar Categories

Which tools and technologies are the most popular in the Customer Experience Management category?

There are 104 tools and technologies available in the Customer Experience Management category

What are the largest companies that are using Customer Experience Management tools?

The largest companies using Customer Experience Management tools are: Walmart, Amazon, Accenture, Tata Communications, DHL International...See More

'What are the top companies and technologies in the Customer Experience Management field?

The top companies and technologies in the Customer Experience Management are: Walmart, Amazon, Shell, Qualtrics, Appcues, Pendo, Apple, UnitedHealth Group, Genesys, Sitecore, Sprinklr...See More

What are the newest tools and technologies in the Customer Experience Management field?

The newest tools and technologies in the Customer Experience Management arena are: Userpilot, Qudini, Planhat, Level Ai, Level Ai Real-time Agent Assist, Genesys Cloud CX, Insights technology, IntelePeer, Salesforce Experience Cloud, ada.cx...See More

What categories are similar to the Customer Experience Management industry?

Categories similar to the Customer Experience Management industry are: Contact Center Solutions, Customer Communication Management, Customer Feedback Management, Customer Self-Service, Help Desk, Live Chats, Other Customer Service Software...See More