> >

Help Scout

Company Name

Help Scout

Main Industry

Custom Software & IT Services, Business Services

Website

www.helpscout.com

Help Scout Profile and History

HelpScout is a help desk platform that helps companies to handle customer services requests. HelpScout gives users access to an email-based customer support platform and variety of organizational features for customer service representatives.

Primary Industries

Business Services Custom Software & IT Services Business Intelligence (BI) Software Database & File Management Software Mobile App Development Software

Contact Information

Headquarters

177 Huntington Ave Ste 1703, Boston, Massachusetts, 02115, United States

(508) 319-9471

Revenue

$29.4 M

Employees

140

Founded

2011

Funding History

Help Scout raised a total of $6.4 M in funding over 2 rounds.

Help Scout Executive Team & Key Decision Makers

Name & Title	Contact Info
Denny Swindle Co-Founder & Chief Technology Officer	Email Phone	Reveal for Free
Jenny Rush Vice President, Finance & Controller	Email Phone	Reveal for Free
Ihor Kvartalnyi Chief Product Officer	Email Phone	Reveal for Free
Nathan Wampach Vice President, Strategic Finance	Email Phone	Reveal for Free
Kristen Smith Vice President, Marketing	Email Phone	Reveal for Free
Abigail Phillips Vice President of Customers	Email Phone	Reveal for Free
Leah Knobler Vice President, People	Email Phone	Reveal for Free
Hillary Noble Director, Content	Email Phone	Reveal for Free
Jared McDaniel Co-Founder & Director, Product Design	Email Phone	Reveal for Free
Alexia Idoura Head of Operations	Email Phone	Reveal for Free
Wendy Chen Assistant Controller	Email Phone	Reveal for Free
Matt Plays Creative Director	Email Phone	Reveal for Free
Pilar Garcia Director, Privacy & Security	Email Phone	Reveal for Free
Julie Menge Director, Total Rewards & People Data	Email Phone	Reveal for Free
Katherine Harlow Director, Support	Email Phone	Reveal for Free
Sewar Nasser Director, Account Management	Email Phone	Reveal for Free
Xiya Tong Director, Customer Success	Email Phone	Reveal for Free
Rich Walkup Director, Platform Engineering	Email Phone	Reveal for Free
Nicole Roskill Director, Partnerships	Email Phone	Reveal for Free
Leah Davis Director, Talent Acquisition	Email Phone	Reveal for Free

Name & Title	Contact Info
Rich Walkup Director, Platform Engineering	Email Phone	Reveal for Free
Kieran H. Principal Product Designer	Email Phone	Reveal for Free
Allison Forbes Lead, People Business Partner	Email Phone	Reveal for Free
Abdi Kadi Manager, Human Resources	Email Phone	Reveal for Free
Alexa A. Content Strategist	Email Phone	Reveal for Free
Jean-Sébastien Martel Software Engineering & Manager	Email Phone	Reveal for Free
Glenda Roy Senior Technical Recruiter	Email Phone	Reveal for Free
Carlos Velasquez Revenue Operations Head	Email Phone	Reveal for Free
Alejandro Rodriguez Manager, Engineering	Email Phone	Reveal for Free
Quinton Groenewald Cnc	Email Phone	Reveal for Free
Kyle Thompson Senior Analytics Engineer	Email Phone	Reveal for Free
Justin Aiello Senior Engineer	Email Phone	Reveal for Free
Mat Petterson Customer Service Educator	Email Phone	Reveal for Free

Top Help Scout Integrations and Technologies

Here's a list of some of the top trending technologies and APIs used by Help Scout.

Programming Languages

(8 Technologies)

Web Analytics

(5 Technologies)

Bing Universal Event Tracking Microsoft

Google Global Site Tag Google

Mixpanel Mixpanel

Crazy Egg Crazy Egg

Google Analytics Google

Applicant Tracking Systems

(5 Technologies)

Engage ATS Engage ATS University

Eploy Eploy

LinkedIn Recruiter LinkedIn

Connectifier LinkedIn

Workable Workable

E-Commerce Platforms

(3 Technologies)

SellerDeck SellerDeck

Voracio Chameleon Digital Media

Amazon Amazon

Frameworks and Libraries

(3 Technologies)

React Meta Platforms

Laravel Laravel

jQuery jQuery

Help Scout Product Offerings

Technology	Website Using	Market Share
Help Scout	1,727	0.45%

Largest Customers of Help Scout Products

More than 1700 companies reportedly use Help Scout products in their tech and software stacks

Sephora USA

Johns Manville

SpotOn

Atlassian

Help Scout Email Formats

	Parameter	Sample Email
1	first	John@helpscout.com
2	first	John@helpscout.net
3	first initials + last	JSmith@helpscout.net
4	first.last	John.Smith@helpscout.net
5	first + last	JohnSmith@helpscout.com
6	first.last	John.Smith@helpscout.com
7	first_last	John_Smith@helpscout.com

Help Scout Top Competitors

Company	Employees	Revenue	Top technologies
Kayako	n/a	$20.6 M	Kayako Kayako Fusion Kayako Live Chat Software
HappyFox	133	$27.9 M	HappyFox HappyFox Chat
FrontApp	250	$52.5 M	Front Chat Front
iSupport Software	23	$4.8 M	iSupport Help Desk iSpace
Cayzu	n/a	$4.7 M	Catvertiser Cayzu

Your Questions, Our Answers

Get Free Access to Help Scout Contacts Info

Help Scout revenue is $29.4 M

Help Scout has 140 employees

Help Scout headquarters are located in 177 Huntington Ave Ste 1703, Boston, Massachusetts, 02115, United States

Help Scout’s main industries are: Business Services, Custom Software & IT Services, Business Intelligence (BI) SoftwareDatabase & File Management Software, Mobile App Development, Software...See More

Help Scout’s key products are: Help Scout

Help Scout appears in search results as Help Scout Inc, Help Scout, Help Scout PbcBrightwurks, Inc Dba Help Scout, Emailscout...See More

Help Scout

Help Scout Profile and History

Popular Searches

Primary Industries

Contact Information

Revenue

Employees

Founded

Funding History

Help Scout Executive Team & Key Decision Makers

Recently Updated Team Members

Top Help Scout Integrations and Technologies

Programming Languages

Web Analytics

Applicant Tracking Systems

E-Commerce Platforms

Frameworks and Libraries

Help Scout Product Offerings

Largest Customers of Help Scout Products

Help Scout Email Formats

Help Scout Top Competitors

Your Questions, Our Answers

What is Help Scout revenue?

How many employees does Help Scout have?

Where is Help Scout headquarters located?

What are Help Scout’s primary industries?

What are Help Scout’s key products?

What are some additional names or alternative spellings that users use while searching for Help Scout?