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Help Scout

Company Name

Help Scout

Main Industry

Software

Website

helpscout.com

Contact Information

Headquarters

100 City Hall Plz, Fl 5, Boston, Massachusetts, 02108, United States

(866) 376-9322

Boston, Massachusetts Office

131 Tremont St, Boston, Massachusetts, 02111, United States

Boston, Massachusetts Office

Ave, Fl 3R, Boston, Massachusetts, 02118, United States

(855) 435-7726

Help Scout Profile and History

HelpScout is a help desk platform that helps companies to handle customer services requests. HelpScout gives users access to an email-based customer support platform and variety of organizational features for customer service representatives.

Help Scout

Helpscout

Help Scout Inc.

Help Scout Inc

Helpscout inc.

Revenue

$22.9 M

Employees

117

Founded

2011

Primary Industries

Funding History

Help Scout raised a total of $6.4 M in funding over 2 rounds.

Help Scout Executive Team & Key Decision Makers

Name & TitleContact Info
Shawna Fisher
Shawna Fisher

Chief Financial Officer

❅❅❅❅@helpscout.com

(508) ❅❅❅-❅❅❅❅

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Abigail Phillips
Abigail Phillips

Vice President of Customers

❅❅❅❅@helpscout.com

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Stuart Blake
Stuart Blake

Vice President, Sales

❅❅❅❅@helpscout.com

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Adam Goyette
Adam Goyette

Vice President, Marketing

❅❅❅❅@helpscout.com

(971) ❅❅❅-❅❅❅❅

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Janie de Guzman
Janie de Guzman

Director, Brand

❅❅❅❅@helpscout.com

(847) ❅❅❅-❅❅❅❅

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Jorge Selva
Jorge Selva

Director, Growth Marketing

❅❅❅❅@helpscout.com

(608) ❅❅❅-❅❅❅❅

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Christopher Rogers

(706) ❅❅❅-❅❅❅❅

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Leah Knobler
Leah Knobler

Director, Talent Acquisition

❅❅❅❅@helpscout.com

(781) ❅❅❅-❅❅❅❅

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Kristen Bryant
Kristen Bryant

Director, Content Marketing

❅❅❅❅@helpscout.net

(706) ❅❅❅-❅❅❅❅

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Jared McDaniel
Jared McDaniel

Co-Founder & Designer

❅❅❅❅@helpscout.com

(615) ❅❅❅-❅❅❅❅

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Recently Updated Team Members

Name & TitleContact Info
Judy Erdahl
Judy Erdahl

Provider Relations Coordinator

(218) ❅❅❅-❅❅❅❅

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Izzy Lugo
Izzy Lugo

Content Host & Producer

❅❅❅❅@helpscout.net

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Mathew Patterson
Mathew Patterson

Customer Service Education

❅❅❅❅@helpscout.com

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Anthony Gass
Anthony Gass

Customer Success

❅❅❅❅@helpscout.com

(603) ❅❅❅-❅❅❅❅

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Myrtle Ossai
Myrtle Ossai

Employee Onboarding Specialist

❅❅❅❅@helpscout.com

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Zuzana Sekerova
Zuzana Sekerova

Senior Product Manager

❅❅❅❅@helpscout.net

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Miguel Sueiro
Miguel Sueiro

Senior Software Engineer

❅❅❅❅@helpscout.com

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Leah Knobler
Leah Knobler

Director, Talent Acquisition

❅❅❅❅@helpscout.com

(781) ❅❅❅-❅❅❅❅

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Amy Panza
Amy Panza

Sales Coach

❅❅❅❅@wmconnect.com

(617) ❅❅❅-❅❅❅❅

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Jenny Rush
Jenny Rush

Controller

❅❅❅❅@helpscout.com

(212) ❅❅❅-❅❅❅❅

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Mary Grissom
Mary Grissom

Senior Recruiter

❅❅❅❅@helpscout.net

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Borys Zibrov
Borys Zibrov

Software Engineer

❅❅❅❅@helpscout.net

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Brian Agatonovic
Brian Agatonovic

DevOps Engineer

❅❅❅❅@helpscout.net

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Brian Curtich
Brian Curtich

Senior DevOps Engineer

❅❅❅❅@helpscout.net

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Top Help Scout Integrations and Technologies

Here's a list of some of the top trending technologies and APIs used by Help Scout.

Web Analytics

(6 Technologies)

Email Marketing

(3 Technologies)

Programming Languages

(3 Technologies)

SSL Certificates

(2 Technologies)

Applicant Tracking Systems

(2 Technologies)

Help Scout Product Offerings

TechnologyWebsite UsingMarket Share
Help Scout

Help Scout

7,268

5.41%

Largest Customers of Help Scout Products

More than 7200 companies reportedly use Help Scout products in their tech and software stacks

Help Scout Email Formats

ParameterSample EmailPercentage

Help Scout Top Competitors

CompanyEmployeesRevenueTop technologies
Kayako

Kayako

137$24.4 M
HappyFox

HappyFox

41$4.3 M
iSupport Software

iSupport Software

23$4.4 M
Front

Front

180$15.5 M
Cayzu

Cayzu

25$4.9 M

What is Help Scout revenue?

Help Scout revenue is $22.9 M

How many employees does Help Scout have?

Help Scout has 117 employees

Where is Help Scout headquarters located?

Help Scout headquarters are located in 100 City Hall Plz, Fl 5, Boston, Massachusetts, 02108, United States

What are Help Scout’s primary industries?

Help Scout’s main industries are: Software

Who is Help Scout’s CEO?

Help Scout’s CEO is Nick Francis

What are Help Scout’s key products?

Help Scout’s key products are: Help Scout

What are some additional names or alternative spellings that users use while searching for Help Scout?

Help Scout appears in search results as Help Scout, Helpscout, Help Scout Inc.Help Scout Inc, Helpscout inc....See More