Market Share Category
Live Chats
Number of Technologies
206
ABOUT LIVE CHATS
Live Chats allow to communicate or chat in real time with website visitors.
LIVE CHATS MARKET SHARE TABLE
| Ranking | Technology | Description | Domains | Market Share |
|---|---|---|---|---|
| 1 | tawk.to | tawk.to is a free live chat widget for websites. It provides hired chat agents to the app users and can be integrated with Wordpress, Joomla, Magento and other popular website platforms. | 115,839 | 20.23% |
| 2 | Zendesk Chat | Zendesk Chat is a customer support and engagement chat tool that can be used on web or in popular messengers. | 66,600 | 11.63% |
| 3 | Facebook Customer Chat Plugin | Facebook Customer Chat Plugin lets allows to carry on Facebook Messenger conversations on websites. | 60,597 | 10.58% |
| 4 | LiveChat | LiveChat is an online customer chat software with customization, analytics and other features. It works on web, desktop and mobile and can be integrated with various other products. | 35,747 | 6.24% |
| 5 | Tidio | Tidio Chat is a chat service which allows you to easily communicate with your customers. It is designed specifically for the WordPress community. | 33,692 | 5.88% |
| 6 | Intercom | Intercom is a platform that offers business communication products and services. | 23,984 | 4.19% |
| 7 | Zoho SalesIQ | Zoho SalesIQ is a real-time live chat and visitor tracking software. | 20,571 | 3.59% |
| 8 | Pure Chat | Pure Chat is a live chat and visitor tracking software. | 19,172 | 3.35% |
| 9 | Drift | Drift is a messaging software that helps marketing and sales teams convert more inbound leads and communicate with their customers. | 17,883 | 3.12% |
| 10 | Olark | Olark is a customizable web chat with real-time reporting. It can be integrated with CRMs, helpdesks and other software. | 16,910 | 2.95% |
| 11 | JivoChat | JiboChat is a live chat tool that can be deployed on a website or integrated with Viber, Telegram, Facebook, email or a traditional contact center. | 14,495 | 2.53% |
| 12 | LivePerson | LivePerson is a customer care platform for brands. It includes messaging on websites and in apps, chatbots, and analytics solutions. | 13,842 | 2.42% |
| 13 | MyLiveChat | My LiveChat is a free, fastest, high performance and most user-friendly live chat software solution. It allows you to live chat with website visitors, monitor site traffic, and analyze visitors web activities, including their search engine and keyword usage. | 10,605 | 1.85% |
| 14 | Smartsupp | Smartsupp is a free live chat tool that offers visitor recording feature. | 9,537 | 1.67% |
| 15 | LiveReception | LiveReception is an integrated multi-channel communication platform that facilitates real-time sales, customer service and marketing. | 8,103 | 1.42% |
| 16 | WP Live Chat | WP Live Chat Support is a WordPress chat plugin. | 7,743 | 1.35% |
| 17 | Formilla | Live chat software by Formilla. | 5,026 | 0.88% |
| 18 | LiveZilla | LiveZilla is a customer support software. | 4,944 | 0.86% |
| 19 | Provide Support | ProvideSupport is a customizable web chat for businesses. Among its features are real-time visitor monitoring, spellchecker, and more. | 4,932 | 0.86% |
| 20 | Chatra | Chatra is a live chat software. | 4,868 | 0.85% |
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