Install Extension

Market Share Category

Live Chats

Number of Technologies



Live Chats allow to communicate or chat in real time with website visitors.


RankingTechnologyDescriptionDomainsMarket Share
1 is a free live chat widget for websites. It provides hired chat agents to the app users and can be integrated with Wordpress, Joomla, Magento and other popular website platforms. 115,839 20.23%
2 Zendesk ChatZendesk Chat is a customer support and engagement chat tool that can be used on web or in popular messengers. 66,600 11.63%
3 Facebook Customer Chat PluginFacebook Customer Chat Plugin lets allows to carry on Facebook Messenger conversations on websites. 60,597 10.58%
4 LiveChatLiveChat is an online customer chat software with customization, analytics and other features. It works on web, desktop and mobile and can be integrated with various other products. 35,747 6.24%
5 TidioTidio Chat is a chat service which allows you to easily communicate with your customers. It is designed specifically for the WordPress community. 33,692 5.88%
6 IntercomIntercom is a platform that offers business communication products and services. 23,984 4.19%
7 Zoho SalesIQZoho SalesIQ is a real-time live chat and visitor tracking software. 20,571 3.59%
8 Pure ChatPure Chat is a live chat and visitor tracking software. 19,172 3.35%
9 DriftDrift is a messaging software that helps marketing and sales teams convert more inbound leads and communicate with their customers. 17,883 3.12%
10 OlarkOlark is a customizable web chat with real-time reporting. It can be integrated with CRMs, helpdesks and other software. 16,910 2.95%
11 JivoChatJiboChat is a live chat tool that can be deployed on a website or integrated with Viber, Telegram, Facebook, email or a traditional contact center. 14,495 2.53%
12 LivePersonLivePerson is a customer care platform for brands. It includes messaging on websites and in apps, chatbots, and analytics solutions. 13,842 2.42%
13 MyLiveChatMy LiveChat is a free, fastest, high performance and most user-friendly live chat software solution. It allows you to live chat with website visitors, monitor site traffic, and analyze visitors web activities, including their search engine and keyword usage. 10,605 1.85%
14 SmartsuppSmartsupp is a free live chat tool that offers visitor recording feature. 9,537 1.67%
15 LiveReceptionLiveReception is an integrated multi-channel communication platform that facilitates real-time sales, customer service and marketing. 8,103 1.42%
16 WP Live ChatWP Live Chat Support is a WordPress chat plugin. 7,743 1.35%
17 FormillaLive chat software by Formilla. 5,026 0.88%
18 LiveZillaLiveZilla is a customer support software. 4,944 0.86%
19 Provide SupportProvideSupport is a customizable web chat for businesses. Among its features are real-time visitor monitoring, spellchecker, and more. 4,932 0.86%
20 ChatraChatra is a live chat software. 4,868 0.85%
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