Genesys Interaction Analytics Market Share and Competitor Report | Compare to Genesys Interaction Analytics, Microsoft, Sas

Q: What is Genesys Interaction Analytics and what is used for?

Genesys Interaction Analytics is a cloud-based speech and text analytics solution that automatically analyzes customer interactions across multiple channels to extract actionable insights, identify trends, and improve customer experience through sentiment analysis, topic detection, and compliance monitoring.

Q: Which software are similar or alternative to Genesys Interaction Analytics

Microsoft is one of the most well-known alternatives to Genesys Interaction Analytics

Q: Who uses Genesys Interaction Analytics?

13 companies reportedly use Genesys Interaction Analytics in their tech stacks, including Accenture, UPMC, Woolworths Group

Genesys Interaction Analytics

By Genesys

#163 Software in Other Intelligence and Analytics Software

Genesys Interaction Analytics market share is <0.01% with more than 13 companies using this software

Datanyze helps you reach more than 515,583 contacts that are using Genesys Interaction Analytics , including Accenture UPMC Woolworths Group

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ABOUT GENESYS INTERACTION ANALYTICS

Genesys Interaction Analytics is a cloud-based speech and text analytics solution that automatically analyzes customer interactions across multiple channels to extract actionable insights, identify trends, and improve customer experience through sentiment analysis, topic detection, and compliance monitoring.

Top Competitors	Websites	Market Share	Vendor
Microsoft	1,229,086	91.40%	Microsoft
Sas	32,985	2.45%	SAS
AMI	13,544	1.01%	BMC
Leadinfo	9,709	0.72%
AccuWeather	6,227	0.46%	AccuWeather
Oracle Essbase	4,094	0.30%	Oracle
Drai	3,509	0.26%
ChatGPT	2,903	0.22%	OpenAI
SAP Business Technology Platform	2,444	0.18%	SAP
Keras	2,383	0.18%	Keras

Top Competitors

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