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Genesys Workforce Management
Genesys Workforce Management is a cloud-based solution that helps contact centers optimize staffing levels, forecast workload, and schedule employees across multiple channels and locations.
Top Competitors | Websites | Market Share | Vendor |
---|---|---|---|
![]() | 231,649 | 41.02% | |
![]() | 88,065 | 15.60% | |
![]() | 47,550 | 8.42% | |
![]() | 19,768 | 3.50% | |
![]() | 15,172 | 2.69% | |
![]() | 12,801 | 2.27% | |
![]() | 11,171 | 1.98% | |
![]() | 10,977 | 1.94% | |
![]() | 8,627 | 1.53% | |
![]() | 8,470 | 1.50% | |