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CCaaS

CCaaS

By Genesys
  • #9 Software in Contact Center Solutions
  • CCaaS market share is 3.58% with more than 855 companies using this software
  • Datanyze helps you reach more than 11,921,694 contacts that are using CCaaS , including Amazon Walmart Apple

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    Current Websites

    855

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    Market Sharetooltip

    3.58%

    ABOUT CCAAS

    Contact Center as a Service (CCaaS) is a cloud-based customer experience solution that allows companies to utilize a contact center provider’s software.

    Top industries using this technology

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    Your Questions, Our Answers

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    What is CCaaS and what is used for?

    Contact Center as a Service (CCaaS) is a cloud-based customer experience solution that allows companies to utilize a contact center provider’s software.

    Which software are similar or alternative to CCaaS

    Salesforce Service Cloud is one of the most well-known alternatives to CCaaS

    Who uses CCaaS?

    855 companies reportedly use CCaaS in their tech stacks, including Amazon, Walmart, Apple