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Homepage  >  Market Share  >  Contact Center Solutions  > 

CCaaS

CCaaS

By Genesys
  • #13 Software in Contact Center Solutions
  • CCaaS market share is 1.10% with more than 284 companies using this software
  • Datanyze helps you reach more than 2,768,494 contacts that are using CCaaS , including Amazon.com Apple Walmart

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    284

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    1.10%

    ABOUT CCAAS

    Contact Center as a Service (CCaaS) is a cloud-based customer experience solution that allows companies to utilize a contact center provider’s software.

    Top industries using this technology

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    Your Questions, Our Answers

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    What is CCaaS and what is used for?

    Contact Center as a Service (CCaaS) is a cloud-based customer experience solution that allows companies to utilize a contact center provider’s software.

    Which software are similar or alternative to CCaaS

    Zendesk Talk is one of the most well-known alternatives to CCaaS

    Who uses CCaaS?

    284 companies reportedly use CCaaS in their tech stacks, including Amazon.com, Apple, Walmart