Oracle Service Cloud is a customer communications suite. It has knowledge management, contact center and field service management capabilities.
Top Competitors | Websites | Market Share | Vendor |
---|---|---|---|
Salesforce Service Cloud | 1,490 | 13.45% | Salesforce |
Cisco Unified Contact Center Express | 1,129 | 10.19% | Cisco |
Avaya Call Management System | 849 | 7.66% | Avaya |
Five9 | 690 | 6.23% | Five9 |
Cisco Unified Contact Center Enterprise | 500 | 4.51% | Cisco |
Avaya Aura Contact Center | 477 | 4.30% | Avaya |
Aspect | 425 | 3.84% | Aspect Software |
Mitel Connect Contact Center | 318 | 2.87% | Mitel |
Nortel Symposium Call Center Server | 280 | 2.53% | North Star HR |
PureCloud | 240 | 2.17% | Genesys |