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Homepage  >  Customer Relationship Management (CRM) Software  > 

Medallia

Company Name

Medallia

Main Industry

Customer Relationship Management (CRM) Software, Software

Website

www.medallia.com

Medallia Profile and History

Medallia helps companies win through customer and employee experience. It offers a SaaS platform that captures experience data from signal fields emitted by customers and employees. The platform utilizes AI technology to analyze structured and unstructured data from these signal fields across human, digital, and internet of things interactions. Using Medallia Experience Cloud, customers can reduce churn, turn detractors into promoters and buyers, and create in-the-moment cross-sell and up-sell opportunities, providing clear and potent returns on investment. Founded in 2001, the company is headquartered in San Francisco, California.

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Contact Information

Headquarters

6220 Stoneridge Mall Rd Fl 2, Pleasanton, California, 94588, United States

(877) 392-2794

Revenue

$448.1 M

Employees

2,500

Founded

2001

Funding History

Medallia raised a total of $1.2 B in funding over 8 rounds.

Medallia Executive Team & Key Decision Makers

Name & TitleContact Info
Robert Baca
Robert Baca

Executive VP & Chief Technology Officer

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Phone

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Lucy Li
Lucy Li

Senior Director, Legal

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Bas Brukx
Bas Brukx

Chief Financial Officer

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Jamie Hunter
Jamie Hunter

Chief of Staff & Head of Corporate Development

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Carrie Parker
Carrie Parker

Chief Marketing Officer

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Karl Knoll
Karl Knoll

General Counsel

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Ram Ramachandran
Ram Ramachandran

Chief Transformation Officer

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Elena Baruah
Elena Baruah

Executive VP, Strategy & Product Marketing

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Fabrice Martin
Fabrice Martin

Chief Product Officer

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Robert Woodworth
Robert Woodworth

Executive Vice President

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Jodi Searl
Jodi Searl

Senior VP & Chief Experience Officer

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Colin Heathcote
Colin Heathcote

Vice President and General Manager, APAC Professional Services

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Kim Palenik
Kim Palenik

Vice President, Industry Executive Advisor

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Mike Debnar
Mike Debnar

Vice President, Retail & Executive Advisor

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Kaila Garrison
Kaila Garrison

Vice President, Operations

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Dylan Rapoport
Dylan Rapoport

Deal Strategy Vice President, Global Deal Desk

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Kimberly Musante
Kimberly Musante

Vice President, Digital Experience

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Emilio Asúnsolo
Emilio Asúnsolo

Regional VP, Latin America

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Rahul Kamdar
Rahul Kamdar

Senior VP, Product Management

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David Jardine
David Jardine

Global Senior Vice President - Presales and Solution Consulting

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Recently Updated Team Members

Name & TitleContact Info
David Garrod
David Garrod

Associate General Counsel

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Dylan Rapoport
Dylan Rapoport

Deal Strategy Vice President, Global Deal Desk

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Johnmark Larson
Johnmark Larson

Solutions Advisor

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Priyanka Gupta
Priyanka Gupta

Business Analyst

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Prathiba Pandian
Prathiba Pandian

Senior Program Manager & Services Professional

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Sebastian Chavarria
Sebastian Chavarria

Director, Workplace Services

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Leo Reading
Leo Reading

Principal Security Engineer

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Sasha Yavorski
Sasha Yavorski

Senior VP, Saas Operations & Quality

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Kristin Sommerstad
Kristin Sommerstad

Vice President, Global Human Resources & Business Partner

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Vidya Bhaskaran
Vidya Bhaskaran

HR, Business Partner (APAC)

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Tavita Sawh
Tavita Sawh

Named Sales Executive

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Chris Moore
Chris Moore

Network Engineer

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Vivek Venugopal
Vivek Venugopal

Portfolio Manager, Operations & Production Services

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Thomas Jordan
Thomas Jordan

Director, Engineering

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Top Medallia Integrations and Technologies

Here's a list of some of the top trending technologies and APIs used by Medallia.

Programming Languages

(26 Technologies)

Frameworks and Libraries

(16 Technologies)

Other IT Infrastructure Software

(14 Technologies)

Web and Application Servers

(10 Technologies)

Project Management

(9 Technologies)

Medallia Product Offerings

TechnologyWebsite UsingMarket Share
Medallia

Medallia

2,471

3.16%

LivingLens

LivingLens

2

<0.01%

Largest Customers of Medallia Products

More than 2400 companies reportedly use Medallia products in their tech and software stacks

Medallia Email Formats

ParameterSample EmailPercentage

Medallia Top Competitors

CompanyEmployeesRevenueTop technologies
Qualtrics

Qualtrics

5,000$1.5 B
Genesys

Genesys

6,000$1.4 B
Zendesk

Zendesk

6,000$1.3 B
Aptean

Aptean

3,500$735.2 M
Freshworks

Freshworks

4,400$751.6 M

What is Medallia revenue?

Medallia revenue is $448.1 M

How many employees does Medallia have?

Medallia has 2,500 employees

Where is Medallia headquarters located?

Medallia headquarters are located in 6220 Stoneridge Mall Rd Fl 2, Pleasanton, California, 94588, United States

What are Medallia’s primary industries?

Medallia’s main industries are: Customer Relationship Management (CRM) Software, Software

What are Medallia’s key products?

Medallia’s key products are: Medallia, LivingLens

What are some additional names or alternative spellings that users use while searching for Medallia?

Medallia appears in search results as Medallia Inc, Medallia, Medallia LtdMEDALLION BUSINESS SOFTWARE Inc, Medalia Associates Inc...See More