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BT Intelligent Contact Manager (ICM)

Salesforce Service Cloud is one of the most well-known alternatives to BT Intelligent Contact Manager (ICM)

2 companies reportedly use BT Intelligent Contact Manager (ICM) in their tech stacks, including Vision Service Plan, HomeServe

#134 Software in Contact Center Solutions

BT Intelligent Contact Manager (ICM) market share is <0.01% with more than 2 companies using this software

Datanyze helps you reach more than 5,991 contacts that are using BT Intelligent Contact Manager (ICM) , including Vision Service Plan HomeServe

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ABOUT BT INTELLIGENT CONTACT MANAGER (ICM)

Top industries using this technology

Top Competitors	Websites	Market Share	Vendor
Salesforce Service Cloud	3,513	14.28%	Salesforce
Zendesk Talk	2,516	10.23%	Zendesk
Five9	2,223	9.04%	Five9
Cisco Unified Contact Center Express	1,318	5.36%	Cisco Systems
PureCloud	1,151	4.68%	Genesys
Oracle Service Cloud	1,082	4.40%	Oracle
Amazon Connect	960	3.90%	Amazon
CCaaS	902	3.67%	Genesys
Avaya Call Management System	868	3.53%	Avaya
Cisco Unified Contact Center Enterprise	655	2.66%	Cisco Systems