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Market Share Category

Customer Relationship Management


Number of Technologies

364


ABOUT CUSTOMER RELATIONSHIP MANAGEMENT

Customer Relationship Management (CRM) software is used for managing company's relationships and interactions with customers and potential customers.

CUSTOMER RELATIONSHIP MANAGEMENT MARKET SHARE TABLE

RankingTechnologyDescriptionDomainsMarket Share
1 SalesforceSalesforce is a global cloud computing company that develops CRM solutions and provides business software on a subscription basis. 91,644 35.17%
2 Facebook Share 52,257 20.06%
3 InfusionsoftInfusion is a single platform for customer management info and marketing campaigns personalization. 28,855 11.07%
4 ThryvThryv provides CRM, Text and Email Marketing, Social Media, Websites and other software for small businesses. 21,332 8.19%
5 Zoho CRMZoho CRM is an On-demand Customer Relationship Management (CRM) software for managing your customer relations in an efficient manner. It is efficient because, Zoho CRM helps streamline your organization-wide sales, marketing, customer support, and inventory management functions in a single system. 7,558 2.90%
6 ConnectWise ManageThe ConnectWise Business Management Solution integrates business-process automation, help desk and customer service, sales, marketing, project management, and business analytics that dramatically streamline a company's operations. 6,016 2.31%
7 Autotask PSAAutotask PSA is a business management platform integrating CRM, Service Desk, Contracts, Projects, Billing, Reporting and more. 4,542 1.74%
8 Microsoft Dynamics CRMMicrosoft Dynamics CRM is a customer relationship management software package developed by Microsoft. 3,910 1.50%
9 Agile CRMAgile is a fully-integrated sales & marketing suite for small businesses. 2,904 1.11%
10 FreshsalesFreshsales is a CRM software solution for high-velocity sales teams. 2,671 1.03%
11 PipedrivePipedrive is a web-based sales CRM & pipeline management software. It is designed to help small sales teams manage sales processes. 2,665 1.02%
12 CiviCRMCiviCRM is a powerful, web-based contact relationship management (CRM) system. It allows an organisation to record and manage information about the various people and organizations it interacts with. 2,343 0.90%
13 Redtail CRMRedtail CRM is a web-based client management solution designed specifically for financial professionals. 2,296 0.88%
14 SAP CRMSAP CRM, a part of SAP Business Suite is an integrated customer relationship management software solution developed by SAP SE. It supports the whole customer-focused business area that includess sales, marketing and service. SAP CRM is developed for midsize and large organizations in different industries and sectors. 2,259 0.87%
15 17hats17hats is a small business management application that helps automate, organize, and optimize processes for freelancers and entrepreneurs. 2,241 0.86%
16 Salesforce Sales Cloud 2,051 0.79%
17 Sage ACT! 2,038 0.78%
18 Batch 1,550 0.59%
19 Oracle SiebelOracle's Siebel CRM Technology provides the server framework to support Siebel Applications. It delivers solutions for: Development, Deployment, Diagnostic, Integration, Productivity, and Mobile services. Oracle Siebel CRM delivers comprehensive on premise and on demand CRM solutions. 1,455 0.56%
20 Encompass CRMEncompass CRM is an one-to-one marketing, relationship management, and business intelligence solution integrated into Encompass all-in-one mortgage management solution. 1,358 0.52%
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