Customer Relationship Management Market Share Report | Competitor Analysis

Ranking	Technology	Description	Domains	Market Share
1	Salesforce	Salesforce is a global cloud computing company that develops CRM solutions and provides business software on a subscription basis.	91,644	35.17%
2	Facebook Share		52,257	20.06%
3	Infusionsoft	Infusion is a single platform for customer management info and marketing campaigns personalization.	28,855	11.07%
4	Thryv	Thryv provides CRM, Text and Email Marketing, Social Media, Websites and other software for small businesses.	21,332	8.19%
5	Zoho CRM	Zoho CRM is an On-demand Customer Relationship Management (CRM) software for managing your customer relations in an efficient manner. It is efficient because, Zoho CRM helps streamline your organization-wide sales, marketing, customer support, and inventory management functions in a single system.	7,558	2.90%
6	ConnectWise Manage	The ConnectWise Business Management Solution integrates business-process automation, help desk and customer service, sales, marketing, project management, and business analytics that dramatically streamline a company's operations.	6,016	2.31%
7	Autotask PSA	Autotask PSA is a business management platform integrating CRM, Service Desk, Contracts, Projects, Billing, Reporting and more.	4,542	1.74%
8	Microsoft Dynamics CRM	Microsoft Dynamics CRM is a customer relationship management software package developed by Microsoft.	3,910	1.50%
9	Agile CRM	Agile is a fully-integrated sales & marketing suite for small businesses.	2,904	1.11%
10	Freshsales	Freshsales is a CRM software solution for high-velocity sales teams.	2,671	1.03%
11	Pipedrive	Pipedrive is a web-based sales CRM & pipeline management software. It is designed to help small sales teams manage sales processes.	2,665	1.02%
12	CiviCRM	CiviCRM is a powerful, web-based contact relationship management (CRM) system. It allows an organisation to record and manage information about the various people and organizations it interacts with.	2,343	0.90%
13	Redtail CRM	Redtail CRM is a web-based client management solution designed specifically for financial professionals.	2,296	0.88%
14	SAP CRM	SAP CRM, a part of SAP Business Suite is an integrated customer relationship management software solution developed by SAP SE. It supports the whole customer-focused business area that includess sales, marketing and service. SAP CRM is developed for midsize and large organizations in different industries and sectors.	2,259	0.87%
15	17hats	17hats is a small business management application that helps automate, organize, and optimize processes for freelancers and entrepreneurs.	2,241	0.86%
16	Salesforce Sales Cloud		2,051	0.79%
17	Sage ACT!		2,038	0.78%
18	Batch		1,550	0.59%
19	Oracle Siebel	Oracle's Siebel CRM Technology provides the server framework to support Siebel Applications. It delivers solutions for: Development, Deployment, Diagnostic, Integration, Productivity, and Mobile services. Oracle Siebel CRM delivers comprehensive on premise and on demand CRM solutions.	1,455	0.56%
20	Encompass CRM	Encompass CRM is an one-to-one marketing, relationship management, and business intelligence solution integrated into Encompass all-in-one mortgage management solution.	1,358	0.52%

Market Share Category

Customer Relationship Management

Number of Technologies

364

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