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Market Share Category

Customer Relationship Management

Number of Technologies



Customer Relationship Management (CRM) software is used for managing company's relationships and interactions with customers and potential customers.


RankingTechnologyDescriptionDomainsMarket Share
1 SalesforceSalesforce is a global cloud computing company that develops CRM solutions and provides business software on a subscription basis. 91,644 35.17%
2 Facebook Share 52,257 20.06%
3 InfusionsoftInfusion is a single platform for customer management info and marketing campaigns personalization. 28,855 11.07%
4 ThryvThryv provides CRM, Text and Email Marketing, Social Media, Websites and other software for small businesses. 21,332 8.19%
5 Zoho CRMZoho CRM is an On-demand Customer Relationship Management (CRM) software for managing your customer relations in an efficient manner. It is efficient because, Zoho CRM helps streamline your organization-wide sales, marketing, customer support, and inventory management functions in a single system. 7,558 2.90%
6 ConnectWise ManageThe ConnectWise Business Management Solution integrates business-process automation, help desk and customer service, sales, marketing, project management, and business analytics that dramatically streamline a company's operations. 6,016 2.31%
7 Autotask PSAAutotask PSA is a business management platform integrating CRM, Service Desk, Contracts, Projects, Billing, Reporting and more. 4,542 1.74%
8 Microsoft Dynamics CRMMicrosoft Dynamics CRM is a customer relationship management software package developed by Microsoft. 3,910 1.50%
9 Agile CRMAgile is a fully-integrated sales & marketing suite for small businesses. 2,904 1.11%
10 FreshsalesFreshsales is a CRM software solution for high-velocity sales teams. 2,671 1.03%
11 PipedrivePipedrive is a web-based sales CRM & pipeline management software. It is designed to help small sales teams manage sales processes. 2,665 1.02%
12 CiviCRMCiviCRM is a powerful, web-based contact relationship management (CRM) system. It allows an organisation to record and manage information about the various people and organizations it interacts with. 2,343 0.90%
13 Redtail CRMRedtail CRM is a web-based client management solution designed specifically for financial professionals. 2,296 0.88%
14 SAP CRMSAP CRM, a part of SAP Business Suite is an integrated customer relationship management software solution developed by SAP SE. It supports the whole customer-focused business area that includess sales, marketing and service. SAP CRM is developed for midsize and large organizations in different industries and sectors. 2,259 0.87%
15 17hats17hats is a small business management application that helps automate, organize, and optimize processes for freelancers and entrepreneurs. 2,241 0.86%
16 Salesforce Sales Cloud 2,051 0.79%
17 Sage ACT! 2,038 0.78%
18 Batch 1,550 0.59%
19 Oracle SiebelOracle's Siebel CRM Technology provides the server framework to support Siebel Applications. It delivers solutions for: Development, Deployment, Diagnostic, Integration, Productivity, and Mobile services. Oracle Siebel CRM delivers comprehensive on premise and on demand CRM solutions. 1,455 0.56%
20 Encompass CRMEncompass CRM is an one-to-one marketing, relationship management, and business intelligence solution integrated into Encompass all-in-one mortgage management solution. 1,358 0.52%
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