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Customer Self-Service
Number of Technologies
The global market size of the Customer Self-Service industry is 134,378 companies, and there are 52 companies producing Customer Self-Service technologies.
Datanyze helps you reach more than 6,849 contacts that are using Customer Self-Service , including Walmart Amazon Shell
Top Customer Self-Service Technologies
Directly has the top spot for best Customer Self-Service by market share. Followed by ManyChat and Cliengo
1
Directly
2
ManyChat
3
Cliengo
4
Zendesk Answer Bot
5
Landbot.io
Top Technologies
Customer Self-Service software enables customers to service themselves and includes electronic records management systems, live chats and knowledge bases.
These are the top industries using Customer Self-Service Software and tools
Largest companies using customer self-service software
Ranking | Technology | Vendor | Companies Using | Market Share |
---|---|---|---|---|
1 | Directly Directly is a support automation platfrom that delivers content, training and answers to virtual agents. | 27,666 | 54.57% | |
2 | ManyChat ManyChat is a visual chat bot builder for Facebook Messenger with broadcasts, analytics, scheduled posting and other features. | 9,283 | 18.31% | |
3 | Cliengo Cliengo is a multi-language chatbot for websites. | 3,102 | 6.12% | |
4 | Zendesk Answer Bot Zendesk Answer Bot is a virtual customer assistant powered by artificial intelligence. | 2,491 | 4.91% | |
5 | Landbot.io Landbot.io is a tool to build conversational websites. | 1,463 | 2.89% | |
6 | Artibot.ai ArtiBot is an AI-powered chatbot that can collect leads, schedule appointments, accept payments, and even execute custom code. | 1,444 | 2.85% | |
7 | Smooch Smooch is an omnichannel platform to power messaging with unified APIs and chat SDKs. | 896 | 1.77% | |
8 | Ada Support Ada Support is an AI-powered platform that enables businesses to automate customer service. | 425 | 0.84% | |
9 | KeyReply KeyReply provides AI chatbots-as-a-service solution for enterprises and Natural Language Processing (NLP) products. | 410 | 0.81% | |
10 | MindTouch MindTouch is a technology company that was founded in 2005, being a SaaS company with some important clients all over the world. MindTouch was ranked ... More | 350 | 0.69% |
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