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Mathew Patterson


Mathew Patterson

Customer Service Educator

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Phone (Mobile)

+61 42❅ ❅❅❅ ❅❅❅

Phone (Mobile)


Phone (HQ)

(866) 376-9322

Phone (HQ)






Office Address (HQ)

100 City Hall Plz, Fl 5, Boston, Massachusetts, 02108, United States

Office Address (HQ)

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Work Biography for Mathew Patterson, Help Scout

Mathew Patterson works as a Customer Service Educator at Help Scout, which is a Software company with an estimated 117 employees; and founded in 2011. They are part of the Customer Service / Support team within the Operations Department Mathew is currently based in Wollongong, Australia. They used to work at Bitly and have used the following emails:,,

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Previous Work Experience

2004 - 2016

Campaign Monitor

Customer Service Manager

2015 - 2016


Deliverability Customer Operations Head

Mathew's Workplace

Help Scout

HelpScout is a help desk platform that helps companies to handle customer services requests. HelpScout gives users access to an email-based customer support platform and variety of organizational features for customer service representatives.

100 City Hall Plz, Fl 5, Boston, Massachusetts, 02108, United States


$22.9 M


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Mathew’s company in the news


Rentec Direct Introduces New Customer Support Platform to Better...

May 13, 2020

Insights to Break the Ice

In your first interaction

star Mathew’s CEO is Nick Francis

star Mathew is located in Australia

star Mathew has been Customer Service Educator in Help Scout for 6 years

star Help Scout by Help Scout is used by 7,656 companies

funding Help Scout’s Funding

Last funding


March 16, 2015

Total raised


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Frequently Asked Questions about Mathew Patterson

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What company does Mathew Patterson work for?

Mathew Patterson works for Help Scout

What is Mathew Patterson’s title in Help Scout?

Mathew Patterson’s title in Help Scout is Customer Service Educator

Where is Mathew Patterson located?

Mathew's company headquarters are in Boston, Massachusetts

What is Mathew Patterson’s headquarters phone number?

Mathew Patterson’s headquarters phone number is (866) 376-9322