Mathew Patterson

Customer Service Educator

Help Scout

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Phone (Mobile)

+61 42❅ ❅❅❅ ❅❅❅

Phone (Mobile)

Phone (HQ)

(866) 376-9322

Phone (HQ)

❅❅❅❅❅@helpscout.com

Office Address (HQ)

100 City Hall Plz, Fl 5, Boston, Massachusetts, 02108, United States

Office Address (HQ)

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Work Biography for Mathew Patterson, Help Scout

Mathew Patterson works as a Customer Service Educator at Help Scout, which is a Software company with an estimated 117 employees; and founded in 2011. They are part of the Customer Service / Support team within the Operations Department Mathew is currently based in Wollongong, Australia. They used to work at Bitly and have used the following emails: @helpscout.com, @asx.com.au, @freshview.com.

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Previous Work Experience

2004 - 2016

Campaign Monitor

Customer Service Manager

2015 - 2016

Bitly

Deliverability Customer Operations Head

Mathew's Workplace

Help Scout

HelpScout is a help desk platform that helps companies to handle customer services requests. HelpScout gives users access to an email-based customer support platform and variety of organizational features for customer service representatives.

100 City Hall Plz, Fl 5, Boston, Massachusetts, 02108, United States

117

$22.9 M

Software

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Mathew’s company in the news

Rentec Direct Introduces New Customer Support Platform to Better...

May 13, 2020

Insights to Break the Ice

In your first interaction

Mathew’s CEO is Nick Francis

Mathew is located in Australia

Mathew has been Customer Service Educator in Help Scout for 6 years

Help Scout by Help Scout is used by 7,656 companies

Help Scout’s Funding

Last funding

$6M

March 16, 2015

Total raised

$6M

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Nick Francis Co-Founder & Chief Executive Officer	❅❅❅❅❅@helpscout.com +1 857 ❅❅❅ ❅❅❅❅	Visit Profile
Shawna Fisher Chief Financial Officer	❅❅❅❅❅@helpscout.com +1 857 ❅❅❅ ❅❅❅❅	Visit Profile
Jenny Rush Controller	❅❅❅❅❅@helpscout.com +1 212 ❅❅❅ ❅❅❅❅	Visit Profile
Stuart Blake Vice President, Sales	❅❅❅❅❅@helpscout.com	Visit Profile
Adam Goyette Vice President, Marketing	❅❅❅❅❅@helpscout.com	Visit Profile
Abigail Phillips Vice President of Customers	❅❅❅❅❅@helpscout.com	Visit Profile
Stuart Blake Vice President, Sales	❅❅❅❅❅@helpscout.com	Visit Profile
Xiya Tong Director, Customer Success		Visit Profile