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Homepage Software Kayako

Douglas Yau


Douglas Yau

Product Chief Architect

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Phone (HQ)

+44 20 3769 0237

Phone (HQ)


Office Address (HQ)

20 Ropemaker St, London, Greater London, EC2Y 9AR, United Kingdom

Office Address (HQ)

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Work Biography for Douglas Yau, Kayako

Douglas Yau works as a Product Chief Architect at Kayako, which is a Software company with an estimated 124 employees; and founded in 2001. They are part of the Product Management team within the Engineering & Technical Department and their management level is C-Level. Douglas is currently based in Mexico. They used to work at Speed Commerce and Biznet and have used the following emails: ,

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Previous Work Experience

2018 - 2020


Senior Software Engineer

2010 - 2018

Speed Commerce


2007 - 2009



2006 - 2007

EBD PanamΓ‘

IT Support Database Administrator

Douglas's Workplace


Kayako is a customer service software company. It is specialized in helpdesk, support desk, CRM, live chat software, customer support, ITIL, ITSM, customer service, and helpdesk software. The company was founded in 2001 and is based in London, United Kingdom.

20 Ropemaker St, London, Greater London, EC2Y 9AR, United Kingdom


$23.3 M

Software, Customer Relationship Management (CRM) Software

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Douglas’s company in the news


Live Chat Software Market Is Booming Worldwide with Livechat, JivoSite , Kayako

June 11, 2021


Ticket Management Software Market to Witness Excellent Growth: Zendesk, Kayako, Parature

November 24, 2020

Insights to Break the Ice

In your first interaction

star Douglas’s CEO is Didit Santoso

star Douglas is located in Mexico

star Douglas has been Product Chief Architect in Kayako for 4 years

star Kayako by Kayako is used by 878 companies

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Frequently Asked Questions about Douglas Yau

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What company does Douglas Yau work for?

Douglas Yau works for Kayako

What is Douglas Yau’s title in Kayako?

Douglas Yau’s title in Kayako is Product Chief Architect

Where is Douglas Yau located?

Douglas's company headquarters are in London, Greater London

What is Douglas Yau’s headquarters phone number?

Douglas Yau’s headquarters phone number is +44 20 3769 0237