Market Share Category

Customer Experience Management


Number of Techs

32


Market Space

ABOUT Customer Experience Management

Customer Experience Management software is used for designing and reacting to customer interactions to meet or exceed customer expectations and, thus, increase customer satisfaction, loyalty and advocacy


CUSTOMER EXPERIENCE MANAGEMENT MARKET SHARE TABLE

RankingTechnologyDomainsMarket Share
1Qualtrics6326.92%
2SAP Fiori4217.95%
3Genesys208.55%
4ForeSee145.98%
5Medallia135.56%
6Appcues114.70%
7Sprinklr104.27%
8Frosmo62.56%
9NICE Systems62.56%
10IBM Tealeaf52.14%

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