Northstar was launched in 2003 when the Founders of the company were approached by a consortium of clubs whose needs were not being met by the available club software
On review, it was discovered that the current software options had dated functionality and were a patchwork of disparate software platforms designed for the general marketplace rather than for private clubs. The Founders decided to create Northstar Club Management Software to fill this gap. They designed a Next Generation software solution by combining the most reliable infrastructure with the most advanced use of online data management, reporting, and information dissemination techniques to dramatically enhance the impact and effectiveness of a clubs overall operating performance.
Northstar Club Management Software is the only platform that offers a single solution built on one database and, most importantly, the software is centered on the needs of private clubs. Customer support is recognized as one of the key components of service and, to this end, Northstar was the first club management software company to offer live 24/7/365 customer support no beepers. Preferred Software of Leading Private Clubs Northstar's client roster spans the entire gamut of the private club industry, from the top 1% of private clubs in America (the Platinum Clubs of America) to smaller niche clubs. This is a testament to the alignment of market needs, vision and the innovative technologies delivered through the proactive Northstar employees.
Since inception, Northstar has gone from strength to strength and earned several accolades in the industry. However, the Northstar mission is to maintain its technological superiority that delivers the best member experience and not rest on past laurels. To retain this advantage, the 150 Northstar employees are working diligently to improve the software, better the customer service and to ensure that the users of Northstar have a world-class experience.