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Talkdesk

Company Name

Talkdesk

Main Industry

Content & Collaboration Software, Software

Website

www.talkdesk.com

Talkdesk Profile and History

Talkdesk, Inc. is a privately owned computer software company that manufactures and distributes call center management software. The company was founded in 2011 and headquartered in San Francisco.

Revenue

$336.1 M

Employees

1,600

Founded

2011

Primary Industries

Content & Collaboration Software Software Business Services Custom Software & IT Services

Funding History

Talkdesk raised a total of $621.6 M in funding over 8 rounds.

CEO

Tiago Paiva

Talkdesk Executive Team & Key Decision Makers

Name & Title	Contact Info
Sydney Carey Chief Financial Officer	❅❅❅❅@talkdesk.com	Visit Profile
Anthony Barbone Chief Revenue Officer	❅❅❅❅@talkdesk.com +61 ❅❅❅ ❅❅❅ ❅❅❅	Visit Profile
Laura Butler Chief Human Resources Officer	❅❅❅❅@talkdesk.com (801) ❅❅❅-❅❅❅❅	Visit Profile
Kathie Johnson Chief Marketing Officer	❅❅❅❅@talkdesk.com	Visit Profile
Jason Fama Senior Vice President, Office of the Chief Technology Officer	❅❅❅❅@talkdesk.com (650) ❅❅❅-❅❅❅❅	Visit Profile
Jeff Haslem Chief Information Officer	❅❅❅❅@talkdesk.com (650) ❅❅❅-❅❅❅❅	Visit Profile
David Middler Chief Legal Officer	❅❅❅❅@talkdesk.com (650) ❅❅❅-❅❅❅❅	Visit Profile
Charanya Kannan Product Chief & Engineering Officer	❅❅❅❅@talkdesk.com (650) ❅❅❅-❅❅❅❅	Visit Profile
Brian Christiansen Global Head Vice President, Solutions	❅❅❅❅@talkdesk.com (404) ❅❅❅-❅❅❅❅	Visit Profile
Christopher Elcano Regional VP, Sales Mountain Region (West)	(661) ❅❅❅-❅❅❅❅	Visit Profile
Andrew Bothwell Vice President, Sales	(530) ❅❅❅-❅❅❅❅	Visit Profile
Shauna Geraghty Senior VP, Head of People & Operations	❅❅❅❅@talkdesk.com (530) ❅❅❅-❅❅❅❅	Visit Profile

Recently Updated Team Members

Name & Title	Contact Info
Barry Duncan Enterprise Account Executive	❅❅❅❅@talkdesk.com (602) ❅❅❅-❅❅❅❅	Visit Profile
Howard Maya Sales Assistant	❅❅❅❅@bizdev.talkdesk.com	Visit Profile
Marsha Kim Enterprise Sales Development Representative	❅❅❅❅@talkdesk.com	Visit Profile
Taylor Graffius Strategic Account Development	❅❅❅❅@talkdesk.com (480) ❅❅❅-❅❅❅❅	Visit Profile
Cory Albert Director, Sales Enterprise Sales	❅❅❅❅@talkdesk.com (404) ❅❅❅-❅❅❅❅	Visit Profile
Genesis Longo Retail, eCommerce & Consumer Goods Manager, Industry Marketing	❅❅❅❅@talkdesk.com (623) ❅❅❅-❅❅❅❅	Visit Profile
Patricia Morrison Manager, Marketing	❅❅❅❅@talkdesk.com (518) ❅❅❅-❅❅❅❅	Visit Profile
Amy Payne Vice President, Marketing, Marketing (Americas)	❅❅❅❅@talkdesk.com (508) ❅❅❅-❅❅❅❅	Visit Profile
Mike Tomkiewicz Enterprise Account Executive	❅❅❅❅@talkdesk.com (260) ❅❅❅-❅❅❅❅	Visit Profile
Julia Heim Manager, Commercial Inbound (US)	❅❅❅❅@talkdesk.com	Visit Profile
Brent Vincent Enterprise Account Executive	❅❅❅❅@talk.talkdesk.com (801) ❅❅❅-❅❅❅❅	Visit Profile
Robert Merrill Talkdesk Sales Senior Recruiter	(415) ❅❅❅-❅❅❅❅	Visit Profile
Leonardo Villela Fullstack Software Engineer		Visit Profile
Ana Churro Global Manager, Product Operations		Visit Profile

Top Talkdesk Integrations and Technologies

Here's a list of some of the top trending technologies and APIs used by Talkdesk.

Programming Languages

(15 Technologies)

Big Data Processing

(12 Technologies)

Frameworks and Libraries

(8 Technologies)

Ruby on Rails Ruby on Rails

jQuery jQuery

Backbone.js The Backbone.js

Watir Watir

Dojo

SalesForce VisualForce Salesforce

Express NodeJS

Node.js NodeJS

Web Analytics

(7 Technologies)

Mixpanel Mixpanel

Google Universal Analytics Google

Google Analytics Google

Bing Universal Event Tracking Microsoft

Facebook Analytics Facebook

Crazy Egg Crazy Egg

Hotjar Hotjar

Enterprise Resource Planning

(7 Technologies)

NetSuite Oracle

Microsoft Dynamics 365 Business Central Microsoft

P2 Energy Solutions

FinancialForce FinancialForce

NetSuite ERP Oracle

NetSuite OneWorld Oracle

Deltek Deltek

Talkdesk Product Offerings

Technology	Website Using	Market Share
TalkDesk	173	0.68%

Largest Customers of Talkdesk Products

More than 170 companies reportedly use Talkdesk products in their tech and software stacks

The Home Depot

Microsoft

Flex

Amazon.com

IBM

Talkdesk Email Formats

	Parameter	Sample Email
1	first.last	John.Smith@talkdesk.com
2	first + last	JohnSmith@talkdesk.com
3	first_last	John_Smith@talkdesk.com
4	first	John@talkdesk.com
5	last	Smith@talkdesk.com

Talkdesk Top Competitors

Company	Employees	Revenue	Top technologies
Genesys	6,000	$1.3 B	Genesys Outbound Voice Genesys CTI Genesys SMS PureCloud Genesys Customer Engagement
Zendesk Inc	6,300	$1.4 B	Zendesk Talk Zendesk Answer Bot Zendesk Help Desk Zendesk Web Widget Zendesk Help Desk Software
RingCentral Inc	3,919	$1.7 B	RingCentral RingCentral Glip RingCentral Office RingCentral Meetings RingCentral Contact Center
Verint Systems Inc	4,400	$891.5 M	Verint PCI Encryption KANA IQ Verint ULTRA VoIP CommunityServer Verint Nextiva
Pegasystems Inc	6,500	$1.3 B	Pega PMF Pega Marketing InTheChat Pega PegaRULES Process Commander (PRPC)