Nordia

Nordia Profile and History

Nordia, a world-class multi-contact customer care solutions provider, is part of one of the largest contact center networks in the world operating on three continents. Over 2,200 employees in five contact centres based in Quebec and Ontario handle 24/7 services in French, English and Spanish for Canadian and American companies in industry sectors such as telecommunications, financial services, ban king, e-finance solutions, government, marketing, etc. Nordia's extensive range of customized inbound & outbound services is designed to enhance its clients' reputation and brand recognition to help them retain their customers and to grow their loyalty. Nordia also offers specialized programs such as Directory Assistance, Teleconference & Relay services (Canada, U.S.). A fully integrated multimedia suite of e-mail, text-chat, fax, voice, as well as self-service solutions, IP telephony and transparent multi-site capacity are also part of Nordia's numerous advantages.