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Genesys

Company Name

Genesys

Main Industry

Customer Relationship Management (CRM) Software, Software

Website

www.genesys.com

Genesys Profile and History

Genesys, headquartered in Daly City, California, and founded in 1990, is a software company offering omnichannel customer experience and contact center solutions that allow organizations to provide personalization at scale, interact with empathy, and foster customer trust and loyalty.

Contact Information

Headquarters

1302 El Camino Real Ste 300, Menlo Park, California, 94025, United States

(650) 466-1100

Revenue

$1.4 B

Employees

6,000

Founded

1990

Funding History

Genesys raised a total of $4.2 B in funding over 3 rounds.

Genesys Executive Team & Key Decision Makers

Name & TitleContact Info
Eva Majorska
Eva Majorska

Chief People Officer

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Larry Shurtz
Larry Shurtz

Chief Sales Officer

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Gaby Lopez-Price
Gaby Lopez-Price

Senior Director, Global DevOps Enablement (Chief of Staff) Genesys Multicloud CX

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Glenn Nethercutt
Glenn Nethercutt

Chief Technology Officer

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Brad Pransky
Brad Pransky

President

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Jim René
Jim René

Chief Legal Officer

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Brian Swartz
Brian Swartz

Chief Financial Officer

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Jason Carter
Jason Carter

Chief of Staff, Solution Consulting

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Crista Maiello
Crista Maiello

Controller

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Edmundo Melo
Edmundo Melo

Vice President & Controller

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Geraldine Zaroukian

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Sunny Kang
Sunny Kang

Finance Controller

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Andrew Schuleman
Andrew Schuleman

Chief Accounting Officer (CAO)

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Margaret Baumgartner
Margaret Baumgartner

Intellectual Property & Product Deputy General Counsel

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Tamsen Bhachech
Tamsen Bhachech

Regulatory Compliance Deputy General Counsel

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Scott Cravotta
Scott Cravotta

Chief Customer Officer

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Jason Evans
Jason Evans

Head of Operations & To Chief of Staff (North America) & Vice President, Sales (North America)

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Shai Wu
Shai Wu

Finance Controller

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Jason Klavon
Jason Klavon

Vice President, Deputy General Counsel

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Recently Updated Team Members

Name & TitleContact Info
Sina Saffari
Sina Saffari

Senior VP, Finance

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Mechele Hilton
Mechele Hilton

Senior Manager, Renewal

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Adriana Serrano
Adriana Serrano

Senior Manager, Business Development, LATAM

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Donald Huovinen
Donald Huovinen

Senior Director, Genesys Cloud Commercial Operations

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Erika Chandler
Erika Chandler

Global Senior VP, Revenue Operations

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Jim Daniel
Jim Daniel

Senior Principal Solution Consultant

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Gregory Jones
Gregory Jones

Software Quality Assurance Engineer

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David Dieck
David Dieck

Cloud Director, Sales Engineering

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Ivy Chan
Ivy Chan

HR Administrator & Amp Executive

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Rich Wolinski
Rich Wolinski

Senior Account Executive

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Aj S.
Aj S.

Director, Technical Revenue Accounting

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Isabel Tan
Isabel Tan

Team Lead, Order Management (North America)

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Noel Bernardo
Noel Bernardo

Senior Manager, Indirect Tax

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Jose Reyes
Jose Reyes

Senior Solution Consultant

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Top Genesys Integrations and Technologies

Here's a list of some of the top trending technologies and APIs used by Genesys.

Frameworks and Libraries

(26 Technologies)

Programming Languages

(21 Technologies)

Business Intelligence

(19 Technologies)

Other IT Infrastructure Software

(18 Technologies)

Databases

(17 Technologies)

Genesys Product Offerings

TechnologyWebsite UsingMarket Share
Genesys CTI

Genesys CTI

59

<0.01%

PureCloud

PureCloud

1,231

5.37%

CCaaS

CCaaS

1,035

4.52%

Genesys Customer Engagement

Genesys Customer Engagement

507

2.21%

Interactive Intelligence Customer Interaction Center

Interactive Intelligence Customer Interaction Center

149

0.65%

Largest Customers of Genesys Products

More than 8 companies reportedly use Genesys products in their tech and software stacks

Genesys Email Formats

ParameterSample EmailPercentage

Genesys Top Competitors

CompanyEmployeesRevenueTop technologies
Avaya

Avaya

6,338$2.3 B
RingCentral

RingCentral

4,084$2.3 B
Verint

Verint

3,700$915.1 M
Zendesk

Zendesk

6,000$1.3 B
Nuance Communications

Nuance Communications

7,000$1.5 B

Your Questions, Our Answers

Get Free Access to Genesys Contacts Info

What is Genesys revenue?

Genesys revenue is $1.4 B

How many employees does Genesys have?

Genesys has 6,000 employees

Where is Genesys headquarters located?

Genesys headquarters are located in 1302 El Camino Real Ste 300, Menlo Park, California, 94025, United States

What are Genesys’s primary industries?

Genesys’s main industries are: Customer Relationship Management (CRM) Software, Software

Who is Genesys’s CEO?

Genesys’s CEO is Anthony Bates

What are Genesys’s key products?

Genesys’s key products are: Genesys CTI, PureCloud, CCaaSGenesys Customer Engagement, Interactive Intelligence Customer Interaction Center...See More

What are some additional names or alternative spellings that users use while searching for Genesys?

Genesys appears in search results as Genesys Cloud Services Inc, Genesys, Genesys WorksGenesys Inc, Genesys Telecommunications...See More