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Genesys

Company Name

Genesys

Main Industry

Customer Relationship Management (CRM) Software, Software

Website

www.genesys.com

Genesys Profile and History

Genesys is the market leader in omnichannel customer experience (CX) and contact center solutions in the cloud and on-premises. We help brands of all sizes make great CX great business. The Genesys Customer Experience Platform powers optimal customer journeys consistently across all touchpoints, channels and interactions to turn customers into brand advocates. Genesys is trusted by over 11,000 cus tomers in 100 countries to power more than 25 billion of the world's best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day.

...Read More

Contact Information

Headquarters

1302 El Camino Real Ste 300, Menlo Park, California, 94025, United States

(866) 755-0823

Revenue

$1.4 B

Employees

6,000

Founded

1990

Funding History

Genesys raised a total of $4.2 B in funding over 3 rounds.

Genesys Executive Team & Key Decision Makers

Name & TitleContact Info
Eva Majorska
Eva Majorska

Chief People Officer

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Phone

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Wesley Story
Wesley Story

Senior VP & Chief Information Officer

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Phone

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Glenn Nethercutt
Glenn Nethercutt

Chief Technology Officer

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Phone

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Barbara Holzapfel
Barbara Holzapfel

Chief Marketing Officer

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Phone

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Jim René
Jim René

Chief Legal Officer

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Phone

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Larry Shurtz
Larry Shurtz

Chief Sales Officer

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Phone

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Joel Dizo
Joel Dizo

Controller (APAC)

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Phone

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Geraldine Zaroukian

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Phone

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Scott Menzel
Scott Menzel

Regional Controller (North America)

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Phone

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Jason Klavon
Jason Klavon

Vice President, Deputy General Counsel

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Phone

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Dawn Maye
Dawn Maye

Financial Controller

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Phone

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Scott Cravotta
Scott Cravotta

Chief Customer Officer

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Phone

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Bridgette McAdoo
Bridgette McAdoo

Global Sustainability Officer

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Phone

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Crista Maiello
Crista Maiello

Controller

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Phone

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Olivier Jouve
Olivier Jouve

Chief Product Officer

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Phone

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Raghavendra Rao
Raghavendra Rao

Finance Controller (India)

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Phone

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Oleksandr Holovkov
Oleksandr Holovkov

Financial Controller

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Phone

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Gene White
Gene White

Controller

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Phone

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Edmundo Melo
Edmundo Melo

Vice President & Controller

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Phone

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Recently Updated Team Members

Name & TitleContact Info
Brent Verry
Brent Verry

Director, Services Engagement

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Phone

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Matt Shue
Matt Shue

Senior Account Executive

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Phone

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Steve Smith
Steve Smith

Director, Journey Analytics Pointillist

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Phone

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Jake Denham
Jake Denham

Account Executive

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Phone

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Rob Schroeder
Rob Schroeder

Senior Principal Solution Consultant

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Phone

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Donald Huovinen
Donald Huovinen

Senior Director, Genesys Cloud Commercial Operations

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Phone

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Susan Kanner
Susan Kanner

Technology Senior Account Executive

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Phone

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Jessica Roberts
Jessica Roberts

Services Senior Professional & Consultant

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Phone

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Janie Winn
Janie Winn

Program Director & Services Professional

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Phone

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Sonya Ward
Sonya Ward

Manager, Renewal

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Phone

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Melissa Frank
Melissa Frank

Manager, Customer Success

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Phone

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Sarina Tamagna
Sarina Tamagna

Ai Sales Specialist

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Phone

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Anthony Valmorbida
Anthony Valmorbida

Account Director, Partners

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Stacey Stratman
Stacey Stratman

Manager, Renewal

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Top Genesys Integrations and Technologies

Here's a list of some of the top trending technologies and APIs used by Genesys.

Programming Languages

(44 Technologies)

Frameworks and Libraries

(28 Technologies)

Other IT Infrastructure Software

(25 Technologies)

Other Communication and Collaboration Software

(24 Technologies)

Operating Systems

(21 Technologies)

Genesys Product Offerings

TechnologyWebsite UsingMarket Share
Genesys CTI

Genesys CTI

56

<0.01%

Genesys Outbound Voice

Genesys Outbound Voice

47

<0.01%

Genesys SMS

Genesys SMS

1

<0.01%

PureCloud

PureCloud

1,098

4.68%

CCaaS

CCaaS

798

3.40%

Largest Customers of Genesys Products

More than 8 companies reportedly use Genesys products in their tech and software stacks

Genesys Email Formats

ParameterSample EmailPercentage

Genesys Top Competitors

CompanyEmployeesRevenueTop technologies
Avaya Inc

Avaya Inc

7,094$2.5 B
RingCentral Inc

RingCentral Inc

4,084$2.2 B
Verint Systems Inc

Verint Systems Inc

4,100$881.5 M
Zendesk Inc

Zendesk Inc

5,450$1.3 B
Nuance Communications Inc

Nuance Communications Inc

1,600$1.5 B

Your Questions, Our Answers

Get Free Access to Genesys Contacts Info

What is Genesys revenue?

Genesys revenue is $1.4 B

How many employees does Genesys have?

Genesys has 6,000 employees

Where is Genesys headquarters located?

Genesys headquarters are located in 1302 El Camino Real Ste 300, Menlo Park, California, 94025, United States

What are Genesys’s primary industries?

Genesys’s main industries are: Customer Relationship Management (CRM) Software, Software, Content & Collaboration SoftwareSoftware...See More

Who is Genesys’s CEO?

Genesys’s CEO is Anthony Bates

What are Genesys’s key products?

Genesys’s key products are: Genesys CTI, Genesys Outbound Voice, Genesys SMSPureCloud, CCaaS...See More

What are some additional names or alternative spellings that users use while searching for Genesys?

Genesys appears in search results as Genesys Cloud Services Inc, Genesys, Genesys WorksGenesys Inc, Genesys Telecommunications...See More