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Genesys
Company Name
Main Industry
Customer Relationship Management (CRM) Software, Software
Website
www.genesys.comGenesys, headquartered in Daly City, California, and founded in 1990, is a software company offering omnichannel customer experience and contact center solutions that allow organizations to provide personalization at scale, interact with empathy, and foster customer trust and loyalty.
Genesys Cloud Services Inc
Genesys
Genesys Works
Genesys Inc
Genesys Telecommunications
$1.4 B
6,000
1990
Genesys raised a total of $4.2 B in funding over 3 rounds.
Here's a list of some of the top trending technologies and APIs used by Genesys.
(26 Technologies)
(21 Technologies)
(19 Technologies)
(18 Technologies)
(17 Technologies)
Technology | Website Using | Market Share |
---|---|---|
Genesys CTI | 59 | <0.01% |
![]() PureCloud | 1,231 | 5.37% |
CCaaS | 1,035 | 4.52% |
Genesys Customer Engagement | 507 | 2.21% |
![]() Interactive Intelligence Customer Interaction Center | 149 | 0.65% |
More than 8 companies reportedly use Genesys products in their tech and software stacks
Company | Employees | Revenue | Top technologies |
---|---|---|---|
Avaya | 6,338 | $2.3 B | |
RingCentral | 4,084 | $2.3 B | |
Verint | 3,700 | $915.1 M | |
Zendesk | 6,000 | $1.3 B | |
Nuance Communications | 7,000 | $1.5 B |