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Technologies
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Etech

Company Name

Etech

Main Industry

Call Centers & Business Centers, Business Services

Website

www.etechgs.com

Etech Profile and History

Founded in 2003, Etech Global Services offers a suite of services that includes inbound and outbound customer care, quality monitoring and analytics, email, live chat, technical support, back office support, and software development. Their headquarters is located in Nacogdoches, Texas.

Contact Information

Headquarters

1903 Berry Dr, Nacogdoches, Texas, 75964, United States

(936) 559-2200

Revenue

$681.4 M

Employees

3,600

Founded

2003

Funding History

Etech raised a total of $1.7 M in funding over 1 rounds.

Etech Executive Team & Key Decision Makers

Name & TitleContact Info
Kaylene Eckels
Kaylene Eckels

Chief Operations Officer

Email

Phone

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Carlos Querecuto
Carlos Querecuto

Chief Technology Officer

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Phone

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Diago Mascarenhas
Diago Mascarenhas

Facility Controller

Email

Phone

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Mahendra Chitte
Mahendra Chitte

Facility Vdr Controller

Email

Phone

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Jim Iyoob
Jim Iyoob

Chief Customer Officer

Email

Phone

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Benjamin Johnson
Benjamin Johnson

Assistant VP, Operations

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Phone

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Ashwini Kumar
Ashwini Kumar

Assistant Vice President

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Phone

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Jenny Benoy
Jenny Benoy

Assistant VP, Human Resources

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Phone

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Amit Kachhawa
Amit Kachhawa

Assistant VP, Corporate Strategy

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Phone

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David Carrizales
David Carrizales

Senior VP, Talent Acquisition & Training Excellence

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Phone

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Shawndra Tobias
Shawndra Tobias

Senior VP, Operational Excellence

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Phone

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Nancy Pratt
Nancy Pratt

Assistant VP, Human Resources

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Phone

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Gurudatt Medtia
Gurudatt Medtia

Vice President

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Phone

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Kevin Pratt
Kevin Pratt

Director, Technical Services

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Phone

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Vishal Choudhary
Vishal Choudhary

Assistant Director, Its Projects

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Phone

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Rashmin Barot
Rashmin Barot

Director, Information Technology

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Phone

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Recently Updated Team Members

Name & TitleContact Info
Vishnu Patel

Email

Phone

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Dhara Bharadia
Dhara Bharadia

Recruitment Lead

Email

Phone

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Divya Mulchandani
Divya Mulchandani

Quality Assurance Analyst

Email

Phone

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Dahlia Forbes
Dahlia Forbes

Office Manager - Jamaica

Email

Phone

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Manisha Thadani
Manisha Thadani

HR Senior Leader & Administrator (India)

Email

Phone

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Amit Rawat
Amit Rawat

Fraud Analyst

Email

Phone

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Aakash Vyas
Aakash Vyas

Cyber Security Auditor

Email

Phone

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Abhishek Banik
Abhishek Banik

Customer Experience Specialist

Email

Phone

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Kheto Rochill

Email

Phone

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Niraj Malik
Niraj Malik

Account Lead, Speech & Text Analytics Assistant

Email

Phone

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Jocelyn Esparza
Jocelyn Esparza

Quality Analyst

Email

Phone

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Sagar Pamnani
Sagar Pamnani

Coordinator

Email

Phone

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Singh Amisha
Singh Amisha

Customer Service Representative

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Phone

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Gaurav Chawla
Gaurav Chawla

Workforce Management

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Phone

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Top Etech Integrations and Technologies

Here's a list of some of the top trending technologies and APIs used by Etech.

Programming Languages

(8 Technologies)

Frameworks and Libraries

(7 Technologies)

Operating Systems

(7 Technologies)

Web Hosting

(6 Technologies)

Databases

(5 Technologies)

Etech Product Offerings

TechnologyWebsite UsingMarket Share
ICE Chat

ICE Chat

9

<0.01%

Integrated Customer Engagement (ICE)

Integrated Customer Engagement (ICE)

4

<0.01%

Largest Customers of Etech Products

More than 9 companies reportedly use Etech products in their tech and software stacks

Etech Email Formats

ParameterSample EmailPercentage

Etech Top Competitors

CompanyEmployeesRevenueTop technologies
Genesys

Genesys

6,000$1.4 B
Teradata

Teradata

6,500$1.8 B
Verint

Verint

4,100$881.5 M
LivePerson

LivePerson

1,187$516.1 M
Cheetah Digital

Cheetah Digital

1,300$190.7 M

Your Questions, Our Answers

Get Free Access to Etech Contacts Info

What is Etech revenue?

Etech revenue is $681.4 M

How many employees does Etech have?

Etech has 3,600 employees

Where is Etech headquarters located?

Etech headquarters are located in 1903 Berry Dr, Nacogdoches, Texas, 75964, United States

What are Etech’s primary industries?

Etech’s main industries are: Business Services, Call Centers & Business Centers, Business ServicesCustom Software & IT Services...See More

Who is Etech’s CEO?

Etech’s CEO is Yahayya Yusuf

What are Etech’s key products?

Etech’s key products are: ICE Chat, Integrated Customer Engagement (ICE)

What are some additional names or alternative spellings that users use while searching for Etech?

Etech appears in search results as Etech Global Services LLC, eTech, Etech IncEtech Global Services, Etech Parts LLC...See More